SRE DevOps Engineer

About us… 

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose.

About this opportunity… 

Exciting opportunity for SRE DevOps Engineer to join our Client Servicing and Engagement platform. As SRE DevOps Engineer you’ll be responsible for ensuring our products run reliably, are scalable, and perform optimally in production environments.

You'll supervise and manage these aspects to ensure our products meet the expected Service Level Objectives (SLOs) while also being accountable for one or more areas of the cloud infrastructure resources alongside supervising the work of the SREs in that area. You’ll focus on observability of your technical areas and prioritising the operational service improvements to best improve the SLOs. 

What you’ll do…

We're seeking to recruit a strong DevOps Engineer to support our continued journey onto the Cloud. This is a key time in our journey, and we're seeking people who enjoy the opportunity to shape the direction and success of a team and lead on delivering some initiatives.

• Maintain, support & improve our cloud infrastructure in a specific technical area 

• Investigate, fix and remove service issues with an engineering mindset 

• Identify ways in which to improve observability continuously 

• Identify toil relentlessly and design automated solutions to remove it 

• Prioritise operational service improvements to meet or increase SLO 

• Lead incident post-mortems 

• working with PO to balance run, change and improve stories in each sprint based on metrics e.g. outage rate increasing 

• Support building a strong team by mentoring early career engineers to advance their technical skills, and by undertaking technical interviews to enable us to hire new engineers 

What you’ll need

We're looking for an individual that has a broad skillset, capable of applying and leadership across:

• Kubernetes (Vital Requirement to understand) and Service Mesh (Istio is currently used)

• CI/CD Automation for Build & Release (Important to have experience in 1 or more tooling solutions)

• Automated Unit/Integration/Load/Performance Testing

• Observability, Logging, Monitoring & Alerting

• Experience programming in at least two (but not all!) of the following languages: Java, Python, Go, C++, JavaScript, TypeScript, PowerShell or Bash/Shell

• Azure technologies such as App Gateway, API Manager, AKS, Cosmos DB, Azure SQL, Azure Firewall

• Proficient in monitoring tools e.g. Azure Monitor/Log Analytics/Dynatrace, Security Cloud & API, Encryption & Certificates

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in/all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%.

• An annual bonus award, subject to Group performance.

• Share schemes including free shares.

• Benefits you can adapt to your lifestyle, such as discounted shopping.

• 30 days’ holiday, with bank holidays on top.

• A range of wellbeing initiatives and generous parental leave policies.

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!