Markets Controls Assistant Manager

BUSINESS UNIT:

Corporate & Institutional Banking (CIB) – Chief Controls Office

LOCATION:

London and Edinburgh

HOURS: Full Time – 35 hours per week

WORKING PATTERN:

Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites shown above.

ABOUT THE ROLE

You’ll work closely with colleagues across Markets Operations, Risk, Compliance, and Internal Audit to support improvements in trading controls and operational risk management. This role focuses on reviewing, documenting, and implementing controls across the trade lifecycle, assisting with remediation actions, and contributing to MI and reporting enhancements.

KEY ACCOUNTABILITIES

Trading Control Framework

• Support the enhancement of the Trading Control Framework for financial markets businesses by assisting in the review, documentation, and implementation of controls across front, middle, and back office.

• Help deliver automated and preventative controls to reduce operational risk and improve efficiency.

Operational Risk Management

• Assist in investigating and remediating operational risk incidents, conducting root cause analysis, and helping to automate manual processes in high-risk areas such as Settlements.

• Contribute to the development and refinement of CIB CCO-owned documentation for Trading Supervision, Unauthorised Trading (UT), and Mandate Monitoring, ensuring clarity and regulatory alignment.

Management Information & Reporting

• Support improvements in MI and reporting by helping to formalise MI inventories, thresholds, and analytics to enable proactive risk management and trend analysis.

Stakeholder Engagement

• Collaborate with stakeholders across Markets Operations, Risk, Compliance, and Internal Audit to support the effective delivery and embedding of remediation actions and control enhancements.

• Promote a strong risk culture within financial markets by participating in training and awareness programmes and encouraging best practice across teams.

KEY DELIVERABLES

• Timely and accurate completion of assigned remediation actions for the Trading Controls programme, supporting the Manager in meeting agreed quality standards and regulatory expectations.

• Maintenance and updating of control documentation, procedures, and MI inventories to reflect best practice in Markets Operational Risk Management.

• Evidence of effective implementation and embedding of controls, contributing to the closure of audit and regulatory actions and improved operational resilience in Markets.

• Regular progress updates to the Trading Controls Programme and CIB CCO leadership, including data-driven insights and trend analysis on Markets risk and control effectiveness.

WHAT YOU’LL NEED

To be considered for this role, you’ll need to demonstrate:

Risk & Control Expertise

• Understanding of trading controls and operational risk frameworks within Financial Markets.

• Knowledge of trade lifecycle processes and associated risks across front-to-back functions.

Data & Technology Skills

• Ability to work with MI and dashboards to track control effectiveness and programme progress.

• Familiarity with automation opportunities and data-driven risk reporting.

Communication & Collaboration

• Strong stakeholder management and communication skills to engage across multiple teams.

• Ability to challenge constructively and influence decision-making.

ABOUT WORKING FOR US

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture!

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!