Trading Controls Optimisation Office Manager

BUSINESS UNIT: Corporate & Institutional Banking (CIB) – Trading Controls Optimisation Office

LOCATION: London and Edinburgh

HOURS: Full Time – 35 hours per week

WORKING PATTERN:

Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites shown above.

ABOUT THE ROLE

This role focuses on delivering enhancements to trading controls and supporting the development of robust frameworks that underpin safe and efficient trading activity. You’ll work across front, middle, and back-office functions to embed automated and preventative controls, improve governance, and strengthen MI reporting.

KEY ACCOUNTABILITIES

Delivery of Optimisation Milestones

• Assist in the delivery of the Trading Controls Enhancement Programme, ensuring milestones are met on time and to the required standard.

• Contribute to the development and embedding of enhanced trading controls across all stages of the trade lifecycle.

• Support the expansion of metrics in Trading Supervisory systems and the documentation of trading controls.

• Help deliver automated and preventative controls across front, middle, and back-office functions.

• Ensure enhancement plans are well-documented and traceable, supporting root cause analysis.

Risk Management & Control Framework

• Support the review and update of control documentation to meet firm standards (including the “5Ws and H” methodology).

• Ensure controls are accurately classified and mapped to relevant risks.

• Assist in implementing data-driven risk reporting and dashboards, ensuring MI is complete and accurate.

RAID Management & Issue Resolution

• Maintain and update the local Trading Controls RAID log, identifying and managing risks, assumptions, issues, and dependencies.

• Support the closure of RAID items, including those related to resource capacity, technology delivery, data quality, and regulatory dependencies.

• Ensure activities are aligned with broader strategic programmes. 

Sustainability & Continuous Improvement

• Support recruitment, onboarding, and development of team members to ensure sustainability of the trading controls environment.

• Help implement processes for ongoing review and enhancement of controls, MI, and governance frameworks.

• Ensure outcomes are embedded into BAU, with evidence of effectiveness and ongoing monitoring.

WHAT YOU’LL NEED

To be considered for this role, you’ll need to demonstrate:

Risk & Control Expertise

• Strong understanding of trading controls and operational risk frameworks within Financial Markets.

• Knowledge of trade lifecycle processes and associated risks across front-to-back functions.

• Familiarity with control documentation standards and governance frameworks.

Data & Technology Skills

• Ability to work with MI and dashboards to track control effectiveness and programme progress.

• Understanding of data-driven risk reporting and automation opportunities.

Communication & Collaboration

• Strong stakeholder management and communication skills to engage across multiple teams.

• Ability to challenge constructively and influence decision-making.

ABOUT WORKING FOR US

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!