Engineering Lead - Optimisation Lab

JOB TITLE: Engineering Lead – Optimisation Lab

SALARY: £92,701 - £109,060

LOCATION: Edinburgh

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Edinburgh office location.

About this Opportunity 

Our mission is to help customers feel confident and in control of their finances, now and into the future. We’re building a new future for financial wellbeing, helping customers understand the big picture and making it easy for them to protect what matters. Our services are accessible for everyone, no matter what their income is or how comfortable they are with financial jargon, and we work hard to make sure we’re there for customers in the moments that matter. We’re bold and we love to experiment. We’re not afraid to try out new ways of working and we encourage teams to be flexible and adaptive.

As part of our Edinburgh based team, you will lead a tea, in our Digital Lab focused on optimising and evolving our digital experience in line with Group Strategy.

This is an excellent opportunity for a driven candidate who can provide hands-on engineering leadership and expertise. You will be passionate and experienced in designing and delivering scalable web/mobile applications.

As Engineering Lead you will work collaboratively with other Lab roles and the wider platform leadership team to create empowered engineering teams who are motivated to take on business problems and realise value to customers through excellence in execution. You will be pivotal in shaping the vision for the Lab, and as a result centre on setting the strategic direction for the engineering teams to demonstrate thought leadership in contemporary technical delivery, across the entire lifecycle, from idea to realisation of value. You’ll also collaborate with engineering leads in other platforms (within IP&I and across the Group) to develop our underlying strategic architecture.

Here's how you'll make a difference…

• You’ll be responsible for the successful delivery of the customer proposition through our Scottish Widows and retail apps, providing strategic direction and oversight of customer experiences in native and web.
• Foster a Fail Fast, Learn Faster mentality within Teams to experiment and test new ways of engineering.
• Work closely with the Product Owners to prioritise system improvements alongside the delivery of product features, driving high quality change delivery.
• Act as a change agent for engineering and team culture, promoting a test and learn approach, systems thinking and user experience led design.
• You’ll understand Systems Thinking and Service Design to mitigate reactive solutions that leads to further technical debt.
• Be responsible for third party and internal IT providers including management of significant investment and BAU budgets.
• Attract, develop and retain engineering talent.
• Drive a culture of learning and continuous improvement motivated by Engineering excellence and plays a lead role in supporting Engineering Chapters, guilds and community activities.

Why Lloyds Banking Group  

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What you’ll need

• A visionary leader and an advocate for digital transformation.
• Deep expertise in Digital Optimisation, A/B testing and associated data analysis
• Extensive experience and technical engineering knowledge in delivering customer experiences on mobile (native and web), and proven experience in development of channel architecture capability.
• A passion for team development; allowing colleagues to develop in different/new technologies and mature in ways of working, resulting in a successful team.
• Are technology agnostic and willing to adapt your approach in pursuit of the best solution; enables via an excellent knowledge and understanding of multiple engineering & software design solutions.
• Experienced in providing software engineering oversight, technical and people leadership across multiple teams.
• Successful in building a high performing team culture.
• You will inspire delivery whilst encouraging simplicity and developing confidence & trust.
• Ideally, hands-on experience delivering AI/LLM solutions to customers

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.