Sustainability
We have an important role to play in creating a more sustainable and inclusive future.
- Who we are
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Sustainability
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Climate and nature
Sustainability reportSustainability report 2025
Our report provides an update on how we are Helping Britain Prosper in a way that delivers long-term profit and returns.
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Our people
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We put you first, so you can put our customers first.
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Sustainability report
Sustainability report 2025
Our report provides an update on how we are Helping Britain Prosper in a way that delivers long-term profit and returns.
- Sustainability policies and information
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Climate and nature
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Investors
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Annual report
Annual report2025 annual report
Disclosures relating to our strategic, financial, operational, environmental and social performance.
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Investor news
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See all the key dates in the financial year.
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Our investment caseWhy invest in Lloyds Banking Group?
Higher, more sustainable returns as we continue to Help Britain Prosper.
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Annual report
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Careers
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Why join us?
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With hubs across the UK, there's a place for you.
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Join us as we explore new ideas and technologies to reshape the world of finance.
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Purpose and strategy
Purpose and strategy collapsed
SustainabilitySustainability
We have an important role to play in creating a more sustainable and inclusive future.
-
Climate and nature
Climate and nature collapsed
Sustainability report
Sustainability report 2025
Our report provides an update on how we are Helping Britain Prosper in a way that delivers long-term profit and returns.
-
Our people
Our people collapsed
Our benefits
Our benefits
We put you first, so you can put our customers first.
-
Charities and communities
Charities and communities collapsed
Sustainability report
Sustainability report 2025
Our report provides an update on how we are Helping Britain Prosper in a way that delivers long-term profit and returns.
- Sustainability policies and information
-
Annual report
Annual report collapsed
Annual report
2025 annual report
Disclosures relating to our strategic, financial, operational, environmental and social performance.
-
Investor news
Investor news collapsed
Financial calendar Financial calendar
Financial calendar
See all the key dates in the financial year.
-
Shareholder information
Shareholder information collapsed
Our investment case
Why invest in Lloyds Banking Group?
Higher, more sustainable returns as we continue to Help Britain Prosper.
-
Why join us?
Why join us? collapsed
Explore our offices
Where we are
With hubs across the UK, there's a place for you.
-
Where we are
Where we are collapsed
Explore our Leeds office
Leeds
We're searching for the best talent to join us in Leeds.
-
Our teams
Our teams collapsed
Search for jobs
Tech and data roles
Join us as we explore new ideas and technologies to reshape the world of finance.
-
Brands
Brands collapsed
Our brands
Our brands
Working with us gives you access to some of the UK’s household brands.
- About applying
- Early careers
- Search jobs
Risk Manager - Operational Resilience
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Salary range£78,372 - £87,080
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LocationLondon, Birmingham, Edinburgh
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End dateFriday 24 April 2026
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Job typePermanent
Posted date
Posted TodayJob ID
153518We're rebooting an icon and building the future of finance.
Find out why you should join us.
Agile Working Options
Job Share; Hybrid WorkingJob description
Operational Resilience Oversight & Delivery
- Lead the delivery of the Operational Resilience lifecycle for LBCM‑owned services and processes, ensuring compliance with Group standards and policy requirements.
- Act as a subject matter expert on Operational Resilience, providing guidance, challenge, and pragmatic solutions to senior stakeholders across LBCM.
Important Business Services & Processes
- Support and challenge IBS Owners and IBP Owners to ensure services and processes are clearly defined, documented, and maintained.
- Ensure accurate end‑to‑end mapping of dependencies across People, Technology, Places, Data, and Supply Chain pillars, with clear ownership and accountability.
Control, Risk & Vulnerability Management
- Identify, assess, and oversee material resilience vulnerabilities and control weaknesses, ensuring appropriate remediation plans are agreed and tracked.
- Provide independent challenge to first‑line assessments, scenario results, and tolerance justifications, consistent with the Chief Controls Office mandate.
- Integrate Operational Resilience considerations into broader risk, control, and assurance activity where required.
Scenario Testing & Assurance
- Design, coordinate, and oversee scenario testing activity to assess severe but plausible disruption impacts.
- Review scenario outcomes, identify systemic weaknesses, and drive sustainable remediation and learning across LBCM.
Governance, Reporting & Regulatory Readiness
- Produce high‑quality Operational Resilience MI, analysis, insights and papers for LBCM COO, LBCM governance forums, and senior management – including LBCM Risk Committee, LBCM Board Risk Committee, LBCM Board and the PRA/FCA.
- Support internal audit, regulatory engagement, and assurance reviews by providing clear evidence, documentation, and expert input.
Capability, Culture & Ways of Working
- Embed a strong resilience culture across LBCM by coaching role holders and promoting clear accountability for resilience outcomes.
- Contribute to the development and maturity of Operational Resilience capability within the Job Family.
Key Stakeholders
- LBCM IBS Owners and IBP Owners
- Chief Controls Office leadership
- Business Platform Leads and Technical Platform Leads
- Pillar Resilience Officers (People, Technology, Places, Data, Supply Chain)
- Group Operational Resilience teams
- Risk, Audit, and Regulatory stakeholders
Skills, Knowledge & Experience
- Certificate Business Continuity (CBCI) or equivalent
- Strong knowledge of Operational Resilience concepts, lifecycle activities, and regulatory expectations.
- Experience overseeing IBS/IBP mapping, dependency management, and scenario testing.
- Proven ability to provide effective control‑focused challenge while maintaining strong stakeholder relationships.
- Experience using Operational Resilience and risk tooling to support analysis and reporting.
- Confidence operating in complex, regulated environments with senior stakeholders.
Decision‑Making & Autonomy
- Operates with a high degree of autonomy within the Group Operational Resilience framework.
- Escalates material risks, control issues, and breaches through defined governance routes.
Benefits that work for you
Our benefits are designed to support you both in and out of work. We offer a competitive pay and benefits package including health insurance, pension, holiday allowance, family leave and flexible working.
Development and progression
With us, your development is a priority, and we’ll ensure you have the right tools to grow and learn.
Our offices
Our newly renovated offices boast state-of-the-art tech and top-class facilities to help colleagues to connect, collaborate and thrive in an environment so they can do their best work for our customers.
A talent community for you
Not ready to apply for anything just yet? Don't worry, join our talent community. We're matching amazing people to new opportunities every single day.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
