Communications Manager – 12 Month FTC

JOB TITLE:  Communications Manager – 12 Month FTC  

SALARY: £61,344 - £68,160 

LOCATION: Leeds 

HOURS: Full-time 

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.  

What you’ll be doing 

We are seeking an experienced Communications Manager to join our Changing Together Design team. You will play a pivotal role in shaping how Changing Together is understood, adopted, and embedded across the Group.  

Working at the heart of a strategic transformation initiative, you will define and deliver a communications approach that drives clarity, alignment, and measurable impact across platform teams and senior leadership. 

So what exactly would you be responsible for? 

• Developing and delivering a clear, outcome-focused communications strategy aligned to Changing Together priorities 

• Shaping and maintaining a consistent, compelling narrative across all pillars 

• Creating high-quality content and creative assets that make communications easy to understand, engaging, and accessible 

• Optimising communication channels and approaches to improve reach and effectiveness 

• Creating targeted content across key channels (e.g. SharePoint, newsletters, Viva Engage) 

• Measuring communication impact and using insights to continuously improve 

• Managing and evolving SharePoint content to ensure it is clear, accessible and up to date 

• Supporting adoption of tools, methods and ways of working through effective communication 

Why join us? 

We’re investing billions in our people, places and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey.  

What we’re looking for? 

• Experience in developing a communications strategy. 

• Strong verbal and written communication skills. 

• Proficiency in Microsoft 365 and SharePoint. 

• Experience in planning and launching communications across various channels. 

• Strong competency in information gathering and stakeholder engagement/management. 

• Experience in planning and hosting events. 

And any experience of these would be great 

• Strong experience in promotional visual design (print and digital), with familiarity in Adobe Creative Suite and Synthesia. 

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply. 

This is a place for you: 

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.  

 We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.  

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.  

 We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.  

We also offer a wide-ranging benefits package, which includes: 

• A generous pension contribution of up to 15% 

• An annual performance-related bonus 

• Share schemes including free shares 

• Benefits you can adapt to your lifestyle, such as discounted shopping 

• 30 days’ holiday, with bank holidays on top 

• A range of wellbeing initiatives and generous parental leave policies 

Ready for a career where you’ll learn and thrive? Apply today and find out more.