Managing Director - Head of Client Content and Strategy

Job Title: Managing Director – CIB Client Content & Strategy

Location: London

Hours: Full-time

Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.

What you’ll be doing:

Corporate & Institutional Banking (CIB) sits at the centre of Lloyds Banking Group’s support for large corporate and institutional clients, helping them navigate complex financial challenges and opportunities. How we position ourselves, tell our story and engage with clients really matters and this role plays a key part in shaping that experience across the franchise.

As Managing Director – CIB Client Content & Strategy, you’ll sit within CIB and work across coverage, product and strategy to bring clarity, consistency and impact to our client narrative. You’ll work alongside specialist teams responsible for how CIB shows up in front of clients, from sector storytelling and thought leadership to some of our most high‑profile pitches and strategic engagements. It’s a genuinely collaborative space, bringing together deep banking expertise, commercial insight and creative thinking.

You’ll be closely partnered with MDs and senior leaders across the Group, working on major client moments, flagship projects and market‑facing initiatives that really shape perception and outcomes.

Why join us?

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone., make change happen and challenge the status quo. Sound like you?

What we’re looking for:

• 10 years experience shaping client narratives, content strategy or positioning at a senior level within Corporate & Institutional Banking or closely related financial services
• Strong understanding of CIB clients, sectors and products, and how to bring complex propositions together into a clear, compelling story
• 5 years proven ability to operate credibly at MD and Board level, influencing senior stakeholders and partnering on high‑impact client engagements
• 10 years demonstrated ability translating strategy, data and risk considerations into commercially focused messaging
• Strong market and competitor awareness, with the ability to identify differentiation and growth opportunities
• Leadership gravitas, sound judgement and experience setting standards, governance and content quality at scale

We know that phenomenal talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you:

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Like what you hear? Join us!