Market Abuse Operational Assistant

JOB TITLE: Market Abuse Operational Assistant

SALARY:  £26,200

LOCATION(S): Leeds

HOURS: Full-time, 35 Hours

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office. Please note - you’ll initially be office‑based to complete training and receive hands‑on support to get systems and processes up and running.

Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy. 

What you’ll be doing:

This role sits within the Market Abuse Team supporting D2C Investments and plays a key part in protecting customers and the business from market abuse.

You’ll be responsible for completing day‑to‑day technical and investigative activity, including reviewing customer accounts and trading activity where potential market abuse concerns are identified. This will involve analysing data, investigating unusual or suspicious behaviours, and escalating concerns in line with Group policies and regulatory requirements.

The role is fast‑paced and operates within a highly regulated and audited environment, so a risk‑based approach, strong attention to detail, and sound judgement are essential. While you’ll be expected to work confidently and independently, you’ll be fully supported through structured training, clear procedures, and ongoing guidance from your Team Leader and wider team.

This is an excellent opportunity to build experience within the area of market abuse, to develop strong analytical and regulatory skills, and gain exposure to D2C investment products and market activity.

In this role you’ll:

• Complete a range of investigatory and analytical tasks to identify potential market abuse risks

• Make appropriate risk‑based decisions within agreed authority levels and escalate concerns in line with procedures

• Deliver a professional and customer‑focused service through clear written and verbal communication with internal and external stakeholders where required

• Collate daily processing data and produce accurate management information (MI) to support risk oversight, performance monitoring, and audit readiness

• Maintain up‑to‑date knowledge of investment products, equity trading, and relevant markets, proactively supporting your own continuous professional development

• Identify opportunities to improve existing processes, procedures, and systems, contributing to continuous improvement.

Why join us?

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.

What we’re looking for?

• Strong analytical skills with the ability to review data and identify potential risk indicators

• Good judgement and decision‑making skills to ensure appropriate customer and risk outcomes

• High levels of accuracy and attention to detail, particularly in a controlled and audited environment

• Ability to present factual information in a logical and structured way

• Comfortable working both independently and as part of a team

• Flexible and adaptable, able to respond to changing priorities and workloads.

And any experience of these would be great:

• 1 years’ experience of working within an Investment Platform or Stockbroking Firm

• 1 years’ experience of working in market surveillance.   

We know that great talent comes from many backgrounds. We recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you:

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 22 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies.

Ready for a career where you’ll learn and thrive?

Apply today and find out more.

Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.