SME Regional Director - Midlands, Wales & North West Region & UK Head of Manufacturing

JOB TITLE: SME Regional Director - Midlands, Wales & North West Region & UK Head of Manufacturing

LOCATIONS: Birmingham

SALARY: Competitive package

HOURS: Full-Time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our offices. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy. 

What you’ll be doing

Within the SME division, there is a chance to become a Regional Director responsible for guiding an ambitious team across the Midlands, Wales, and the North-West. This role also encompasses the responsibility to figurehead, internally and externally, our support and propositional development to the UK Manufacturing sector. The responsibility will also include overseeing our strategic £18.5 million partnership with the Manufacturing Technology Centre, supporting the training and upskilling of over 6500 apprentices, graduates, and engineers. This position includes flexible work arrangements, opportunities for personal and career development, and working alongside a committed team to expand the business and advance Lloyds Banking Group's vision of Helping Britain Prosper.

Core Purpose of the Role:

As the SME Regional Director, the role involves:

• Developing and implementing a regional business plan, leading a group of Area Directors and Relationship Directors/Managers to provide comprehensive banking solutions to our clients.

• Showing remarkable leadership skills in accomplishing the businesses aims and goals.

• Serving as the primary banker across business communities within the Region, maintaining a high profile and fostering an environment where growth opportunities can be successfully implemented.

• Ensuring the team aligns with the standards, behaviours, and ethics of Lloyds Banking Group.

Alongside this, the UK Head of Manufacturing responsibilities include:

• Working alongside LBG product teams to develop our Manufacturing proposition.

• Becoming an external figurehead for LBG Manufacturing, acting as face to market for the proposition, and supporting our Brand and Reputation in the marketplace, to drive growth in market share.

• Supporting with the development and coaching of sector knowledge to enable our colleagues to become the go-to industry experts in local markets.

Key Accountabilities:

• Advance Lloyds Banking Group’s standing in local business communities and with high-value clients to foster business opportunities.

• Serve as the primary banker in the Midlands, Wales, and North West, managing public relations and external business development efforts to expand the SME franchise.

• Monitor and evaluate the Region’s performance against income, profitability, growth, sales performance, customer service, and complaints, taking corrective action when necessary.

• Take personal responsibility for planning, implementing, and embedding changes required to support and grow the business.

• Manage all revenue, product sales, and risks within the Region.

• Build the abilities of Area Directors and their teams by assisting in the development of sector plans. Guide them in managing the balance sheet following policy, procedure, and compliance guidelines.

• Lead and promote Equal Opportunities, managing and motivating individuals to enhance performance and foster a culture where the "Best Team" flourishes.

• Ensure all activities align with internal and external policies, asset quality standards, reporting, legal, statutory, and regulatory requirements.

• Own the leadership and delivery of our Manufacturing proposition, driving market growth through strategic collaboration with product teams, external representation of the brand, and building sector expertise across colleagues.

Why join us

If you think all banks are the same, you’re wrong. We’re a pioneering, fast-changing business that’s shaping finance as a force for good. If you’re after a role where you can have an impact and do the best work of your career, you’ve just found it.

What we’re looking for

You’d possesses the following attributes:

• Client-Centric Role Model: Prioritises client's needs and builds mutually beneficial relationships.

• Team Working: Actively assists colleagues in achieving the objectives of Lloyds Banking Group.

• Results Focused: Ensures that team objectives are clearly defined and reached, demonstrating a strong dedication to achieving goals and targets.

• Leading Others: Builds highly effective, client-centric teams and motivates team members to strive for excellence.

• Coaching and Mentoring: Champions continuous learning by coaching, mentoring, and providing feedback to team members.

• Communication and Impact: An excellent communicator who influences with integrity and trust, facilitating discussions that lead to clear conclusions and defined actions.

• Knowledge of Products and Services: Uses extensive familiarity with Lloyds Banking Group’s propositions, products, and services.

• Risk, Compliance, and Regulation Management: Applies advanced credit skills to manage risks promptly for the benefit of both the client and Lloyds Banking Group.

• Self-Motivation: Exhibits a "can do" attitude and is dedicated to achieving outstanding outcomes for clients and Lloyds Banking Group, taking pride in overcoming challenges.

• Strong Manufacturing sector knowledge, strategic collaboration skills, and proven experience in external stakeholder engagement, combined with the ability to influence, coach and develop colleagues to build deep industry expertise and effectively position and promote the LBG Manufacturing proposition in the market.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Join us on this exceptional journey and play a key role in advancing Lloyds Banking Group’s success!