Your development

Yes, we’d like to think so! Learning is embedded from day one at Lloyds Banking Group and our skills-first career development model will help you grow in your role. Our frameworks and programmes are in place to ensure you can progress in your existing role, make a move into a new role (whether that be with us or externally), or even completely change your career direction!  

We also know life happens and so not only is our award-winning flexible working policy there to support you in these moments that matter, but we have targeted support whether you’re re-integrating back to us after some time out (think after parental leave or long-term sickness) or transitioning out, for instance retiring!

Our people are expected to continually focus (and refocus) their development activity to grow the skills, experience and behaviours needed for them to succeed now, but also thrive into the future. This means being ready to grow, adapt and evolve to respond to changes in what’s expected of us. 

We give opportunities for learning and growth to help you future-proof your skills by taking a skills-first approach to learning, development, and career mobility. We provide colleagues with a whole range of opportunities and through our belief that learning is lifelong and always-on, we expect them to grab whatever is right for them now, next and later.

We are building a workforce ready for rapid changes in technology, customer needs and the wider world of work through several key strategies:

1. A skills-based organisation model

We use a shared skills framework that defines clear skills, proficiency levels and expectations for every role. This makes it easier for colleagues to understand where they are today and what skills they need for the future, supporting transparency and long-term development planning. 

2. Dedicated skills pathways & learning academies

We offer structured learning pathways, skills academies and curated content that build future ready capabilities in areas like data, digital, technology, cyber, engineering and leadership. These pathways help colleagues learn the right skills at the right time, aligned to both personal career goals and business needs. 

3. Continuous learning built into everyday work

Learning is embedded into day-to-day work and is supported through on-the-job development, coaching, mentoring, gigs, curated courses and self paced modules. So here, colleagues can build new skills continuously rather than relying on one-off training.  

4. Large-scale future skills initiatives

We hold Group-wide and division wide learning days such as Reboot and Hackathons so that thousands of colleagues can learn together, building shared understanding and accelerating adoption of future focused skills. Continuous learning, experimentation and collaboration are key to us at Lloyds Banking Group. 

5. Reskilling programmes for new career paths

Through Reskilling Pathways and Skills Boost programmes, colleagues can transition into emerging growth areas such as cyber security, engineering, data management and economic crime prevention. These programmes offer funded qualifications, structured learning and business led internal mobility routes. 

6. Strong leadership commitment to skills & AI readiness

Senior leaders participate in advanced upskilling (e.g., Cambridge AI programmes) and champion responsible AI, digital fluency and future skills adoption across their teams. The Group’s AI Academy initiative ensures every single colleague has foundational AI skills and access to AI tools to help them do their jobs more efficiently. 

7. Data-driven workforce planning

We are continuously using insight to understand emerging skill needs which helps us plan for future demand and align learning investment with strategic transformation priorities. Here, you will develop the capabilities needed now, and tomorrow.  

We strongly encourage internal career moves, giving colleagues the freedom to explore new teams, roles and business areas. Once you have been in your role for a year here, you can explore other roles internally. Not only does this give you the opportunity to explore something new, it also means teams get the opportunity to access new perspectives and skills. 

We offer extensive learning options that ensure colleagues build future ready capabilities aligned to changing business and customer needs including:

• This year we launched our company-wide AI academy with the goal that by the end of the year every single colleague will be proficient in using and understanding AI. 
• On-the-job learning, mentoring, coaching and gig based experiences
• Formal courses and vocational training 
• Skills academies and pathways covering digital, data, leadership and future skills development
• Graduate, apprenticeship and early careers programmes
• Face-to-face, virtual and blended learning designed to fit different learning styles

We take a skills based approach to your development and provide you with:

• A shared skills framework for transparency on what each role requires
• Targeted learning pathways and academies that build the right skills at the right time
• Future skills development programmes, including AI, data, tech, leadership and customer focused capabilities
• Accessible and inclusive learning, including curated external content, internal training, self paced modules, and community learning
• Continuous support through line managers, mentors and structured development tools

Yes. Colleagues across Lloyds Banking Group can choose to change their career paths and completely reskill into something new – and many of them do! We offer: 

• Reskilling Pathways in high growth areas such as cyber, engineering, data management and economic crime
• Skills Boost programmes that fund professional qualifications and help colleagues move into new job families
• Business led opportunities aligned to future-proofing colleagues skills 

Yes. Colleagues across Lloyds Banking Group can choose to change their career paths and completely reskill into something new – and many of them do! We offer: 

• Reskilling Pathways in high growth areas such as cyber, engineering, data management and economic crime
• Skills Boost programmes that fund professional qualifications and help colleagues move into new job families
• Business led opportunities aligned to future-proofing colleagues skills