Through our products and services, we’ve been helping Britain prosper for more than 250 years and today we help 27 million customers with their financial needs.

Our Helping Britain Prosper Plan takes us beyond business as usual. It tackles the social and economic issues that matter to Britain: its people, businesses, environment and communities. It differentiates, unites and inspires our Group and colleagues to meet some bold targets

We already serve more than 27 million customers and more than 1 million business customers but we want to go beyond business as usual and help address the social and economic issues that matter most to Britain; such as getting a home, saving for later life, building digital skills, championing Britain's diversity and tackling social disadvantage.

Our targets fall into three categories; helping people, businesses, and communities.