Sarah Bentley

Independent Director Lloyds Bank plc and Bank of Scotland plc

Appointed: January 2019


Catherine Woods

Skills, experience and contribution:

  • Extensive digital and digital transformation experience
  • Strong customer and marketing skills
  • Sarah is Chief Executive Officer and Executive Director of Thames Water Utilities Limited and a Director of Water UK, the trade association of the water and wastewater industry. Prior to joining Thames Water in autumn 2020, Sarah was Chief Customer Officer at Severn Trent plc and a member of its Executive Committee. Before joining Severn Trent, Sarah was the Managing Partner for Accenture’s Digital business unit in the UK & Ireland. Sarah previously worked internationally in a number of roles including Strategy, Marketing & Propositions for BT’s Global Services division, CEO of Datapoint, and Senior Vice President of eLoyalty.

External appointments:

Thames Water, Chief Executive Officer and Director of Water UK

Board Committees:

Member of the Remuneration Committee


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