Addressing some of the social, economic and environmental challenges facing the UK is the foundation of our Helping Britain Prosper Plan.

Our plan

As part of Helping Britain Prosper, we embrace our responsibility to help address some of the social, economic and environmental challenges that the UK faces. We manage this through our Helping Britain Prosper Plan.

The Plan takes us beyond business as usual, uniting the Group behind an inspiring set of objectives. Launched in 2014 and reviewed annually, the Plan focuses on the areas where we believe we can make the biggest difference.

 

Our focus

We serve more than 26 million customers and over a million businesses, but we want to go beyond business as usual and help address the social, economic and environmental issues that matter most to Britain – environmental sustainability, finding a home, saving for later life, supporting businesses, building digital skills, championing diversity, tackling social disadvantage.

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" We embrace our economic, social and environmental responsibilities to Help Britain Prosper by operating as a responsible, sustainable and inclusive Group."

 

Sara Weller, Independent Director and Chairman of the Responsible Business Committee

 

Our impact and performance in 2019

 
Launched in 2014 and reviewed annually, the Plan focuses on the areas where we believe we can make the biggest difference. We have specific targets across seven key themes aligned to our three year Group strategy. 
 
In 2019 we achieved 20 of our 22 targets. 
Helping Britain get a home. £13.8 billion in lending to first time buyers
Tackling social disadvantage across Britain. 2,929 charities supported, one of the largest corporate donors in the UK.
Helping the transition to a sustainable low carbon economy. We're actively supporting the low carbon economy, and aim to help reduce the emissions we finance by more than 50% by 2030.
Supporting businesses to start up and grow. Helped over 100,000 new business start up and increased net lending to start ups, SMEs and Mid Market customers to £3.4 billion since 2018.