Helping Britain Prosper Plan

Addressing some of the social, economic and environmental challenges facing the UK is the foundation of our Helping Britain Prosper Plan.
Our plan
As part of Helping Britain Prosper, we embrace our responsibility to help address some of the social, economic and environmental challenges that the UK faces. We manage this through our Helping Britain Prosper Plan.
The Plan takes us beyond business as usual, uniting the Group behind an inspiring set of objectives. Launched in 2014 and reviewed annually, the Plan focuses on the areas where we believe we can make the biggest difference.
Our focus
We serve more than 26 million customers and over a million businesses, but we want to go beyond business as usual and help address the social, economic and environmental issues that matter most to Britain – environmental sustainability, finding a home, saving for later life, supporting businesses, building digital skills, championing diversity, tackling social disadvantage.
" We embrace our economic, social and environmental responsibilities to Help Britain Prosper by operating as a responsible, sustainable and inclusive Group."
Sara Weller, Independent Director and Chairman of the Responsible Business Committee
Our impact and performance in 2019











