Robert Eriksson
Head of Engineering
12 October 2020
1 min read

"If you can’t change the culture, it doesn’t matter what technologies you have. We need to change people’s mindsets first."

Robert Eriksson, Head of Engineering at Lloyds Banking Group, talks about the impact he and his team are creating for millions of customers across the country.

Head of Engineering Robert plans the Group's next transformation project


"As Head of Engineering at Lloyds Banking Group, I'm excited about the impact me and my team are creating for millions of customers across the country. With 20 million online banking customers, a digital engineering career with the Group gives me the opportunity to make a difference to approximately 30 percent of the population – which means that I really can help Britain prosper.

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Sarah Chowdhury
Senior Manager
12 October 2020
2 min read

"We are genuinely helping customers where they need it most. We’re giving them the confidence and tools to manage their money, and we’re here to help." 

Senior Manager Sarah knows all too well that you don’t need a background in software engineering to make a difference to customer experience. 

Sarah Chowdury


“I’ve always believed in making a difference to society, and it’s this focus on helping others that led me to Lloyds Banking Group, where I saw the opportunity to help people.

Lloyds Banking Group is driven by its purpose of helping Britain prosper. We are genuinely helping customers where they need it most. We’re giving them the confidence and tools to manage their money, and we’re here to help in-branch, online or on the phone.”

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"There's not a day when I'm not learning a new thing and developing my skills." 

Data Scientist Sven talks about how the Group's diverse workforce is helping him to improve his skills.

Sophie Wilson
Head of Business Design, Retail Transformation
12 October 2020
2 min read

"My career has been driven by a desire to help customers, especially those who are most vulnerable." 

Sophie is the Head of Business Design in our Retail Transformation department. Joining the group as an intern after completing a history degree. She has helped to transform the service that we offer to vulnerable customers. 

Head of business design Sophie in a meeting


“I started at Lloyds Banking Group with an internship. It really opened my eyes to the breadth of opportunities at the Group to help others, so I made the leap from a history degree to a career in banking – and I’ve never looked back.

My career has been driven by a desire to help customers, especially those who are most vulnerable. I work with colleagues across the business to create more supportive customer journeys that will help Britain prosper.

My passion has always been for customers. Being in the Group Transformation division has given me more opportunities to reach more customers through our digital platforms.

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Poojya Manjunath
Model Office Lead
12 October 2020
2 min read

"I love the fact that I can work with so many different skills sets and so many colleagues on a day to day basis." 

Poojya talks about how she's helping to make our bank work better for customers.

Woman using her moile phone

Learning and development

People are at the centre of our business and we're passionate about inspiring colleagues to be their best.

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Why we're proud to work here

From our ultimate goal of Helping Britain Prosper, to those special colleagues who go above and beyond, find out why we're proud to be a part of Lloyds Banking Group.

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Technology and transformation colleagues

Tech & transformation roles

In a Technology role at Lloyds Banking Group, you will be responsible for the successful delivery and support of the digital services that our colleagues and customers use daily.

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