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JOB TITLE
Commercial Partnerships Assistant Manager
SALARY
£40,824 – £45,360 pa
LOCATION(S)
Leeds, Bristol or Edinburgh
HOURS
Full time (35 hours per week)
WORKING PATTERN
Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites shown above. Colleagues with disabilities can be supported with workplace adjustments in line with our Flexibility Works policy.
What you’ll be doing
This role sits within Rewards & Loyalty, supporting the partnerships that underpin how Lloyds Banking Group delivers value back to customers through discounts, cashback, offers and rewards.
Working closely with Managers and Senior Managers, you’ll support the day-to-day management of commercial partnerships with external suppliers, including well known consumer brands and specialist reward providers. These partnerships play a key role in shaping customer propositions and require strong governance, performance tracking and relationship management.
This is an execution focused role with exposure to senior stakeholders and external partners. While the role does not own partnership strategy, it offers the opportunity to contribute ideas and insight that help shape future activity.
As an Assistant Manager, you’ll build a strong understanding of how partnerships operate end to end, supporting everything from onboarding and governance through to performance management and renewal.
Why join us?
You’ll be joining a customer focused area of the bank at an exciting time, as Rewards & Loyalty continues to evolve how it recognises and rewards customers.
This role offers exposure to high profile external partners, real commercial decision making and strong development opportunities within Customer & Commercial. It’s a great step for someone looking to deepen their experience in partnerships, supplier management or commercial roles within a large organisation.
What we’re looking for
Essential experience and skills
2–4 years’ experience in commercial partnership management & supplier management, ideally within a customer rewards and loyalty environment
Proven ability to build and manage relationships with external partners and internal stakeholders
Strong commercial awareness, with the ability to understand value exchange for customers, partners and the business
Experience supporting performance tracking and reporting, including KPIs, actions and risks
Good planning and organisational skills, with experience coordinating multiple activities and stakeholders
Clear and effective written and verbal communication skills
And any experience of these would be great
Experience working with third party suppliers, merchants or aggregators
Exposure to governance, risk, legal or procurement processes, particularly in regulated environments (ideally within the financial sector)
Experience within loyalty, rewards, offers or customer propositions
Confidence working with data to support performance conversations and decision making
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
This is a place for you
Our ambition is to be the leading UK business for diversity, equity and inclusion, supporting our customers, colleagues and communities. We’re committed to creating an environment where everyone can thrive, learn and develop.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria through the Disability Confident Scheme.
Ready to make an impact? Apply today!
Our benefits are designed to support you both in and out of work. We offer a competitive pay and benefits package including health insurance, pension, holiday allowance, family leave and flexible working.
With us, your development is a priority, and we’ll ensure you have the right tools to grow and learn.
Our newly renovated offices boast state-of-the-art tech and top-class facilities to help colleagues to connect, collaborate and thrive in an environment so they can do their best work for our customers.
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At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.