Business Manager, CIB Coverage Executive Office

Job Title: Business Manager - CIB Coverage Executive Office

Location: London

Hours: Full-time

Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.

What you’ll be doing:

This role sits within the Corporate and Institutional Banking (CIB) Coverage Executive Office, providing high‑impact business management and operational support to the Head of CIB Coverage and the wider leadership team. It’s a central role at the heart of the business, offering strong exposure and influence across CIB.

Working closely with the Head of CIB Coverage and the Executive Office team, you’ll help drive key priorities across the business. This includes coordinating senior stakeholder engagement, taking ownership for budgets and investment activity, and producing briefings, reports, and executive materials to support decision making. Line management responsibilities are also part of the role, with an Associate Business Manager direct report.

You’ll act as a key connector between Coverage and Group partners such as Finance, Risk, and Business Operations, ensuring activity is well governed, risks are handled effectively, and leadership forums run efficiently. The role also plays an important part in shaping internal communications, colleague engagement, and cultural activity across the Coverage community.

Why join us?

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone., make change happen and challenge the status quo. Sound like you?

What we’re looking for:

• Minimum of 2 years’ confirmed experience in a business management, executive office, Chief of Staff, or business support–type role within a regulated financial services environment
• Experience producing MI, running budgets, or working with Finance / Business Operations data and reporting
• Excellent written communication skills, showing strength in drafting polished internal updates, meeting notes, and briefing materials
• Strong organisational skills, with the ability to prioritise opposing deadlines and stakeholders while maintaining high attention to detail and sound judgement
• Confident stakeholder manager, comfortable engaging with senior leaders and handling sensitive or critical information with appropriate discretion
• Proficiency in Microsoft 365 (Outlook, PowerPoint, Excel, Teams, SharePoint)

And any experience of these would be great:

• Familiarity with relationship/coverage business models and client-focused environments
• Curiosity about AI and adopting efficient and best-in-class working practises

We know that phenomenal talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you:

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares!
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Like what you hear? Join us!