We support practically every sector of the UK economy, and we serve millions of people and businesses every day. Our lending, investments, products and services are powerful drivers of creating a sustainable and inclusive future for all, as well as enabling the Group to grow profitably with our customers.

By delivering on our sustainability objectives and doing right by our customers, we’re uncovering commercial growth, providing positive outcomes for stakeholders and building a more resilient and profitable business that delivers higher, sustainable returns.

Our ESG ambitions, targets and progress

2020 
Set Group ambition to work with customers, government and the market reach net zero by 2050 or sooner.
Launched target to halve carbon footprint of our investments by 2050 or sooner
Over £50m donated to chariable foundations to support communities through the COVID 19 pandemic
Launched our Race Action Plan to address specific challenges faced by our Black colleagues and communities
2022
Halted direct financing to new oil and gas developments
Launched ambition to achieve net zero operations by 2030
2023
Exited UK coal power
Launched call for 1 million more UK homes at social rent
Launched ambition to reduce our supply chain emissions by 50% by 2030, on the path to net zero by 2030 or sooner
2024
First major UK bank to invest in Community Development Finance Institutions
2025
Our charitable Foundations celebrate 40 years, with £800m donated in that time

Helping Britain
Prosper

Guided by our Group strategy, we are concentrating on areas where we can have the biggest impact, delivering our purpose while creating value for all our stakeholders.

Purpose & strategy

Financial empowerment

Empower customers and businesses to a more prosperous financial future.

Financial wellbeing

Regional development and communities

Supporting individuals, businesses and communities across the UK to grow and thrive.

Charities and communities

Access to quality housing

Help every household in the UK have access to quality and affordable housing, not withstanding income and tenure.

Housing

Inclusion at Lloyds Banking Group

Be the leading UK business for inclusion supporting our customers, colleagues and communities.

Inclusion

Supporting the transition to net zero

Supporting the UK transition to net-zero by advancing initiatives that address climate change and protect nature.

Climate and Nature

Sustainability policies and information

Read more on our sustainability policies and key organisational memberships that shape our reporting and performance. 

ESG policies

Sustainability FAQs

  • Our purpose is Helping Britain Prosper. As one of the UK’s largest financial services providers with 28 million customers, we have an important role to play in creating a more sustainable and inclusive future for people and businesses.

    Our Group strategy is driven by our purpose, we are concentrating on areas where we can have the biggest impact, delivering our purpose and strategy while creating value for all our stakeholders. With an ongoing focus of embedding sustainability in all that we do while acting in a trusted and responsible manner, the Group have identified specific focus areas of cross-group impact where we believe we can deliver significant societal impact at scale for the UK, leveraging our core capabilities as an integrated financial services provider.

    Through delivering on our objectives across these areas, we can create further commercial growth opportunities as well as positive outcomes for our stakeholders and thus build a more resilient and profitable business to deliver higher, more sustainable returns for our shareholders.

    A full run down of Lloyds Banking Group progress can be found in our latest Sustainability report.

  • As a diversified financial services group, our transition plan sets out how we are positioning the business to respond to the growth opportunities and challenges of transitioning to a low carbon economy. Transitioning the economy is complex, involving interconnected sectors and associated economic systems. We continue to develop our transition plan, seeking to build an integrated approach that supports economic growth through our products, services, and investments – supporting our customers, clients and the broader economy to transition.

    Our financial services and products – such as lending, investments and capital allocation or advisory services – support the transition. We also leverage partnerships and collaborations with expert organisations, and engage with industry, policymakers and regulators to understand shared challenges, identify solutions and drive real economy change. More information is available in our Sustainability report and Annual report and accounts.

    Examples of our action include:

    • Since 2022, we have delivered more than £70 billion in sustainable finance, and in 2026 we are making a further £35 billion available to support companies operating and investing in the UK. 
    • We are one of the country’s most significant backers of UK infrastructure and clean energy – supporting nuclear, wind, solar, carbon capture and other low carbon technologies at pace and scale. For example, our £633m debt commitment towards Sizewell C nuclear power station. 
    • The UK faces a sizeable challenge in updating some of the least energy-efficient housing stock in Europe. As one of the largest financiers and supporters of the UK housing sector, we are using our finance to support the retrofit of housing. For example, we have provided a £100 million financing agreement with the Sovereign Network Group, to fund the retrofit of 4,500 social homes.
  • Sustainable finance and investment are key mechanisms to support the transition and reduce emissions. We have established sustainable finance and investment targets aligned to our core business areas. Our financing and investment target periods align to the Group's strategic timelines and will continue to develop to support our 2030 climate ambitions.

    Our Sustainable financing framework has continued to evolve to provide greater clarity on what the Group considers to be eligible types of sustainable finance, and sustainable finance and investment targets continue to be part of our long-term incentive plan performance assessment.

    More information is available in our Sustainability report and Annual report and accounts.

  • Our Sustainability policy and information page hosts all our sustainability policies and frameworks, including our external sector statements, sustainable finance framework, carbon offsetting principles, human rights policy and other documents such as a list of our key sustainability memberships and our ESG ratings.

Our Sustainability report provides an update on our progress towards the Group's sustainability ambitions.
 

Sustainability report

 

More sustainability content

Purpose and strategy

Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and business, shaping finance as a force for good.

Purpose and strategy

Our people

Our colleagues are key in delivering the Group's ambitious transformation and growth strategy.

Our people

Annual report

Our annual report provides disclosures relating to our strategic, financial, operational, environmental and social performance.

Annual report