Senior Product Owner - Customer Data Platform

JOB TITLE: Senior Product Owner – Customer Data Platform

SALARY: £76,194 - £89,640

LOCATION: Bristol

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Bristol office location.

About this Opportunity 

CDS Lab centralizes Bank's Customer Data using APIs and streaming tech for customer journeys. As a Senior Product Owner your day will be varied engaging with collaborators, customers, and interested parties for cross-Divisional perspective on Group Data change.

We provide and maintain all the Customer party Data. There are ~40 million+ customer records on our customer applications (personal and non personal), and we thereby provide a critical enabling service as we support ~14+ Critical Business Processes from logon to payments.

Here’s where you’ll make a difference -

Working together with your Lead Engineering counterpart in a 'two-in-a-box' model to jointly lead the product team providing a phenomenal value proposition to your customers from across the company, engaging with senior business leaders to understand long-term strategic data challenges. By blending both deep domain and technical expertise across a number of component and feature teams who build, deploy, and maintain capabilities and services enabling earlier value release for our customers ensuring we:

• Meet the needs of customers related to a range of products and services, defining Business Value Goals that resonate with your collaborators and delivering customer driven solutions and high-quality software
• Work alongside multiple divisions in an agile environment dealing with backlogs and delivering use cases for the various business units as well as working on software orientated products/projects and articulating a Product Vision and Roadmap
• Actively contribute to skills development in the data business, improve both personal and team proficiencies and support talent as well through coaching and mentoring colleagues to reach their full potential and become part of the broader Data & Machine Learning PO community to drive and support initiatives

Why Lloyds Banking Group  

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What you’ll need

• An experienced technical leader with data domain expertise, a growth mind-set, and a dedication to leading change
• Ability to articulate a clear product vision and roadmap, aligning teams and stakeholders towards shared objectives
• Ability to stimulate innovation whilst mitigating risk, conducting data driven test and learn activities.
• Demonstrated expertise in blending deep domain and technical knowledge across multiple component and feature teams, building, deploying, and maintaining data-driven capabilities and services.
• Experience engaging with senior business leaders to understand and address long-term strategic data challenges.
• Experience working in agile environments, managing backlogs, and delivering use cases for diverse business units, including software-oriented products and projects

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.