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News and insight

The latest news, expertise and thought leadership from Lloyds Banking Group.

Top story
 

Launching the UK’s first agentic AI financial assistant

6 Nov 2025 | Helen Bierton and Rohit Dhawan

With over 21 million mobile app customers, we recognise that the way people interact with their money has changed.

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Latest press releases

 

6 November 2025 | Lloyds Banking Group

Lloyds Banking Group unveils UK’s first multi-feature AI-powered financial assistant

 

5 November 2025 | Lloyds

Lloyds and MTC mark 5,000 apprentices, graduates and engineers milestone

 

3 November 2025 | Lloyds Banking Group

Over 28 million adults now using AI tools to help manage their money

 

31 October 2025 | Lloyds

Business confidence regains ground at start of fourth quarter

 

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Latest articles

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Who was Flora Murray?

Bank of Scotland unveils its latest £100 polymer note, featuring Dr Flora Murray. But who was she?

Lloyds Banking Group 4 Apr 2022

6 minutes

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Our stand against racism: 2021 update

Our Race Action Plan is constantly gaining traction. Samantha Owo, our Race Action Plan Lead, discusses both progress to date and plans for the future.

Samantha Owo 20 Dec 2021

4 minutes

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Is your tech language racist?

Our language often reflects how we view the world and the habits we have formed. But what if our language negatively impacts another person?

Franky Biles 8 Nov 2021

4 mins

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The top barriers faced by Black entrepreneurs

As one of Britain’s largest financial institutions, we have an important part to play in supporting Black entrepreneurs and Black-led businesses. Find out more about how we're helping to drive change.

Claudine Reid 6 Oct 2021

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Popular stories

Our 2025 highlights so far

What did we achieve in the first six months of the year?

Video | 45 secs

Ever wondered what a bank can do in six months? Take a quick look behind the scenes and see what we've been up to.

Watch the highlights

40 years of our charitable Foundations

This year marks 40 years of our charitable Foundations, founded in 1985 to provide vital support to small and local charities across the UK and Channel Islands, helping to tackle disadvantage in the communities that need it most. Since then, we’ve donated more than £800 million and supported nearly 70,000 small charities.

Full year results

In February we published our 2024 annual report along with a robust set of financial results. We successfully completed the first phase of our strategic plan, going into 2025 well positioned for sustained growth and enhanced value creation for our shareholders.

A brand new look

Alongside full year results we also rolled out our new branding across our corporate website, the final stage of a comprehensive brand refresh which began with the customer-facing Lloyds brand in Autumn 2024. Our new identity focuses on a digital-first, experience-led approach and includes a modernised colour palette, logo and tone of voice. A different look, fit for the future. 

Retrofitting social homes

We partnered with Peabody on a £60 million loan agreement to retrofit thousands of social homes – the largest deal to date under the National Wealth Fund’s £1.3 billion social housing retrofit guarantee scheme.

The funding will enable Peabody to carry out energy efficiency upgrades such as the installation of heat pumps and solar panels, with the aim of delivering warmer, greener homes for social tenants while supporting the UK's broader net zero ambitions. 

LinkedIn top company to work for

This year we were ranked second in the LinkedIn Top Companies financial services list, identified as one of the best workplaces to grow your career in the finance sector. And we agree: with hubs across the UK and a fast-paced, dynamic environment with unlimited opportunities, you can fast-forward your career with us. 

Retirement insights

The 2025 Scottish Widows Retirement Report was published, offering a fresh perspective on the evolving retirement landscape in the UK. Now in its 21st year, the report provides a detailed analysis of people's financial aspirations and retirement plans, underscoring the importance of proactive retirement planning and financial empowerment.

In-app travel booking

We became the first UK bank to offer in-app travel booking, allowing customers to book flights and hotels worldwide through our mobile app. This ultra-convenient service offers a price guarantee for holidaymakers, and is the latest addition to our range of products and services that make travel more convenient for customers.

More than just a bank account

In May we launched Lloyds Premier, a new bank account bringing together the best in financial perks and premium lifestyle services for people with income or assets over £100,000. This launch is a strategically important milestone in our growth ambitions for affluent customers – a part of the market where we’ve historically been under-represented.

Forging ahead with AI

26 new AI use cases went live in the first half of the year, demonstrating how we’re putting AI technology into practice to improve colleague and customer experience. This includes the award-winning Large Language Model (LLM) enabled search function in our mobile app. With more planned for the rest of 2025 and beyond, we’re using AI to reimagine every area of our business. 

Supporting sustainable farming

We teamed up with Soil Association Exchange and Finance Earth to launch a £1 million sustainable farming fund called Exchange Market. It rewards farmers for prioritising environmental outcomes in their businesses, bridging the financial gap for food producers and advancing the sustainability of the sector.

City Walks

More than 2,500 Lloyds Banking Group colleagues have taken part in our City Walks challenge, stepping up to walk a total of 37,000 miles in cities across the UK. So far we've raised over £266,000 for our partner charities Crisis and Simon Community Northern Ireland, working to end homelessness for good.