Understanding and supporting customers in vulnerable circumstances
Anyone can be vulnerable at any time, and the pandemic shone a light on some of those vulnerable circumstances.
5 minutes
The latest news, expertise and thought leadership from Lloyds Banking Group.
Charlie Nunn, Group Chief Executive, gives an overview of our new strategy: Accelerate 2030. Reimagining customer experiences, increasing Group connectivity and achieving a productivity step-change, all enabled by pioneering technology.
6 July 2026 | Lloyds
6 July 2026 | Lloyds
New-look Lloyds branch set to open its doors in Birmingham following £1 million investment
6 July 2026 | Lloyds
New Lloyds branch set to open its doors in Rugby following £1.4 million investment
Anyone can be vulnerable at any time, and the pandemic shone a light on some of those vulnerable circumstances.
5 minutes
Small and medium-sized businesses need urgent support to meet the demands of the climate crisis, or risk being left behind in the green economy…
6 minutes
Investing in Environmental, Social and Corporate Governance (ESG) is crucial for any big corporation today. It’s not just the right thing to do but it’s also key to businesses’ future success and the wider prosperity of the UK.
5 minutes
Our language often reflects how we view the world and the habits we have formed. But what if our language negatively impacts another person?
4 mins
As one of Britain’s largest financial institutions, we have an important part to play in supporting Black entrepreneurs and Black-led businesses. Find out more about how we're helping to drive change.
7 April 2026 | Trystan Davies and David Blott
Artificial intelligence is now reshaping every industry, but in financial services it has the potential to transform how we make decisions, manage risk, serve customers, and empower colleagues.
9 April 2026 | Jamie Harbour and Adam Milner
How Lloyds Banking Group is exploring quantum computing with IBM to tackle complex challenges in economic crime prevention and build future‑ready capabilities.
5 May 2026 | Jayne Opperman
Discover how Lloyds Banking Group is leading a UK‑first digital home buying pilot to make buying and selling homes faster, simpler and more transparent.