Our purpose at Lloyds Banking Group is to Help Britain Prosper.

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António Horta-Osório

A resilient performance in a challenging environment – reflecting on our Full Year Results

Date: 24 February 2021 | Author: António Horta-Osório

Group Chief Executive António Horta-Osório reflects on what we've achieved during a difficult year, and on the conclusion of our third strategic plan.

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Strategic Review 2021

Date: 24 February 2021

Our strategic priorities for 2021 and beyond focus on Helping Britain Recover and continuing our transformation as a Group – enhancing our capabilities and building our position as Britain’s preferred financial partner.

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Annual report and accounts 2020

Date: 24 February 2021

See how we're Helping Britain Recover from the impact of coronavirus in an effective, inclusive and sustainable way. 

Find out more

2020 Full Year Results



"Despite the challenge of a global pandemic, our customer-focused business model enabled us to deliver a profit for 2020. Our results demonstrate the strength of our customer brands, our balance sheet and our strategy."

António Horta-Osório, Group Chief Executive
 


  

£1.4bn

statutory profit after tax£1.4 billion statutory profit for the year ended 31 December 2020.

£14.4bn

net income£14.4 billion net income for the year ended 31 December 2020.

£1.4 billion statutory profit for the year ended 31 December 2020.

£8.0bn

total costsTotal costs of £8.0 billion for the year ended 31 December 2020, 4% lower than for 2019.

£1.4 billion statutory profit for the year ended 31 December 2020.

16.2%

CET1 ratio16.2% CET1 ratio, ahead of the Group’s ongoing target and providing significant loss absorbing capacity and capacity to lend to the real economy.

£1.4 billion statutory profit for the year ended 31 December 2020.

0.57p

dividend per share0.57 pence per share ordinary dividend for the year ended 31 December 2020.

£1.4 billion statutory profit for the year ended 31 December 2020.

£4.2bn

impairment charge£4.2 billion impairment charge for the year ended 31 December 2020.

£1.4 billion statutory profit for the year ended 31 December 2020.

Our Group 


Lloyds Banking Group is a financial services group that serves people, businesses and communities across the UK. 
 

Watch some of our Group Executive Committee members talk about our ambitions 

Our history

Collectively, the Group's brands pull together over 320 years of experience in UK financial services. 

Read moreClick the link to visit heritage page

Our future

As the UK's biggest digital bank, we continue to innovate through services and partnerships.

Read moreClick the link to visit the strategy page

People are the engine of our success

Our culture is more than just a statement. It's who we are, how we think, what we value and how we behave.

Our brands

With more than 320 years of heritage across our family of brands, we serve and support the evolving needs of our customers and clients across the UK.

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