Our purpose and strategy
Our purpose is Helping Britain Prosper.
We're a leading UK-based financial services group with over 325 years' history and a unique family of household brands. Our purpose at Lloyds Banking Group is Helping Britain Prosper.
6 Nov 2025 | Helen Bierton and Rohit Dhawan
With over 21 million mobile app customers, we recognise that the way people interact with their money has changed.
3 Nov 2025 | Lloyds Banking Group
The Consumer Digital Index is the UK’s largest study of digital and financial capability.
Now in its 10th year, we explore how people are responding and adapting to one of the most transformative technologies in the digital space – artificial intelligence.
16 Oct 2025 | Lloyds Banking Group
In this report we demonstrate that sustainable farming is not only environmentally imperative, but commercially viable when supported by robust data, targeted finance and joined-up policy action.
"Our strategic progress, combined with robust financial performance, gives us confidence in our performance for the year and our 2026 guidance."
Charlie Nunn, Group Chief Executive
£13.6bn
Net income
(+6% YoY)
£7.2bn
Operating costs
(+3% YoY)
0.18%
Asset quality ratio
(FY2025 guidance of c.0.20%)
£3.3bn
Statutory profit after tax
(inc. motor charge of £800m)
4% / 3%
YTD loan / deposit growth
11.9%
Return on tangible equity
(inc. motor charge of £800m)
We’re creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.
Our purpose is Helping Britain Prosper – it’s what drives us, what makes us different and defines how we profitably grow.
We have an important role to play in creating a more sustainable and inclusive future for people and businesses, by shaping finance as a force for good.
>£15bn
of funding provided to first-time buyers.
>£10bn
of sustainable finance provided for Commercial Banking customers in 2024.
>2bn
new funding supported in the social housing sector in 2024.
c.£35m
donated to our Charitable Foundations in 2024.
With over 325 years' heritage across our family of brands, we serve and support the evolving needs of our customers and clients across the UK.
Our culture is more than just a statement. It's who we are, how we think, what we value and how we behave.
Being based in our Bristol hub has enabled Sally to have the best of both worlds: a fast-paced career and a great lifestyle in the South West.
Dan is a Lead Software Engineer in the Group's devices lab, with a lifelong career in app development and AI.
Repi works as a solicitor for the Group and is also a one of our Ethnicity Network's role models as well as the chair of the Ethnicity Working Group for the Legal and Secretariat Division.