Responsible Sourcing

We want to source the products and services we buy in a responsible way that helps us become the best bank for customers, while working with suppliers to Help Britain Prosper.

Supplier Collaboration on Responsible Business

We value our suppliers because they enable us to provide the best products and services to customers. This extends to working with our suppliers to continually improve our performance in relation to social, ethical, environmental and responsible business issues.

We welcome suggestions from suppliers on how we can collaborate on responsible business initiatives. These should be directed to your Supplier Relationship Manager.

Minimum Responsible Business Requirements

Our Code of Supplier Responsibility sets out the minimum standards we expect all our suppliers to conform to. The Code encompasses the key social, ethical and environmental principles that we believe a responsible business should adhere to.  

We assess all of our suppliers against the Code and its principles. Our suppliers are also asked to comply with specific Third Party Supplier Policies as applicable to the services they provide to the Group.


We hope suppliers will feel able to raise concerns directly with their supplier relationship manager. If this is not possible, you can use our confidential SpeakUp service, which is available 24 hours a day, seven days a week.

Telephone - UK: 0800 0141 053

Click here to email or visit the website.

More information

You can find more information on how we aspire to do business more responsibly here.