Need help reading this page? Click to activate Recite Me popup.

Lloyds secures contract to provide banking services for several government departments and public sector organisations

Lloyds Banking Group
Published on: 12 August 2025
2 min read
 
  • Lloyds has won a contract to provide banking services for a number of government departments and public sector organisations.
  • Under the contract, Lloyds will manage banking services for over 30 government departments and public sector bodies, including HM Revenue & Customs, Department for Transport, and the Ministry of Housing, Communities and Local Government.
  • This milestone reflects Lloyds’ investment in cutting-edge technology, with the Lloyds Bank Gem platform at the forefront of our digital capabilities and innovation.


Lloyds has won, after a competitive tender, a contract to provide banking services for several government departments and public sector bodies, including the Department for Transport, Driver and Vehicle Licensing Agency, HM Revenue & Customs and the Ministry of Housing, Communities and Local Government.

The contract is for 8 years, with an option to extend up to a further 4 years, and involves processing a range of different payments on behalf of Government Banking, who provide a shared banking service across central government and wider public sector customers.

The commencement of banking services by Lloyds will take place through a phased approach from 2025. Lloyds’ focus is to provide a smooth transition and ensure organisations’ payment services continue to operate as normal.

Lloyds has been investing significantly in its cash management and payment systems as part of its digital transformation. The Group’s award-winning Gem platform uses cutting-edge technology to handle large numbers of complex transactions with ease, while also providing advanced analytics and self-service tools to support clients. The platform's proven capabilities make it a key differentiator in the cash management market.

We are delighted to have won this prestigious contract. We know that providing banking services for multiple government departments comes with great responsibility. We believe our industry-leading Gem platform, which processes and analyses large volumes of transactions, positions us as a leader in cash management. Our investment in technology has enabled us to deliver new and innovative solutions for our clients, and reinforces our commitment to helping Britain prosper now and for the future.

John Winter CEO of Corporate & Institutional Banking at Lloyds Banking Group

 

Download the press release

Search for press releases by year
 

2025 press releases