How are people banking now?
Customers are choosing mobile banking over any other way to bank, with only 8% of customers using a branch regularly.
5 minutes
The latest news, expertise and thought leadership from Lloyds Banking Group.
15 September 2025 | Jasjyot Singh
Discover how Lloyds Banking Group is transforming mobile banking through innovation, AI-powered support, and seamless digital experiences, empowering millions of users across the UK to manage their finances anytime, anywhere.
15 October 2025 | Lloyds
Lloyds launches ‘build your credit’ card, to help with financial confidence
13 October 2025 | Lloyds Banking Group
Lloyds Banking Group pioneers AI leadership training with Cambridge partnership
10 October 2025 | Lloyds
The cities where buying beats renting - with just a 5% deposit
6 October 2025 | Lloyds
Lloyds' barcode cash paying-in app features hits £3 million in deposits using PayPoint
Customers are choosing mobile banking over any other way to bank, with only 8% of customers using a branch regularly.
5 minutes
It's the alphabet that no child should have to learn. But our A-Z, in partnership with Crisis, demonstrates how pressing the need is for increased provision of adequate social housing.
4 minutes
Jayne Opperman, CEO, Consumer Relationships, examines how we're delivering for customers and what’s next for Lloyds Banking Group.
4 minutes
Our new Ready-Made Pension offers customers more control over their future finances.
3 minutes
We recently announced Lloyds Bank’s Corporate and Institutional investment in the new Community Investment Enterprise Fund via Community Development Finance Institutions (CDFIs). But what are CDFIs? And how do they help SMEs?
4 minutes
29 August 2025 | Rohit Dhawan
Lloyds Banking Group’s responsible AI framework ensures rigorous testing, human oversight, and scenario planning to prevent harm, with real-world safeguards like escalation protocols for virtual assistants and fraud detection systems.
18 August 2025 | Rob Hale and Peter Left
By embracing digital assets, smart contracts and Distributed Ledger Technology (DLT), we’re not just improving existing processes – we’re reimagining what’s possible.
24 July 2025 | Rohit Dhawan
Artificial Intelligence (AI) is no longer a futuristic concept; it’s a present-day catalyst for transformation. At Lloyds Banking Group, we’ve embraced this reality with purpose and ambition.