A personal service for first-time homebuyers
With an increasing population, the need for housing has never been greater. And with more affordable housing on the government agenda as well as more schemes to help first-time buyers, it’s never been more affordable to get on the property ladder.
Just one of the ways the Group is helping first-time buyers is by offering video interviews for mortgage applications. It gives customers the option to complete their Halifax or Lloyds Bank mortgage application by a video link, similar to Skype, giving them a more personal service with face-to-face interaction. So far, over 20,000 buyers have used the service to complete their applications.