Promoting better mental health

Tackling mental health issues

In partnership with our charity partner Mental Health UK, we’ve launched a unique service to help people struggling with both mental health and financial difficulties.

Mental health is often influenced by a change in circumstances. Times of high stress including money worries are potential triggers of mental ill health. Complex life factors can make some people more vulnerable to mental health problems than others: those who are homeless, previous offenders, and those who are economically inactive are more likely to develop problems.

A unique advice service

More than £8 million raised by colleagues since 2017 has helped our charity partner, Mental Health UK, open the Mental Health and Money Advice service, the UK’s first dedicated advice service for people with mental health and money problems.

These two issues are often inter-related, so the new service is making a real difference. It comprises a public website providing information across a number of issues including benefits, debt problems and managing mental health. It also operates a referral-only telephone advice service. 

Having a real impact

“Being referred to the service has literally changed my life.

I spoke to an adviser who listened to my concerns and explained that I was not in receipt of the correct benefits. They gave me practical advice on how to navigate around the benefits system, booked me an appointment with the doctor on my behalf, and a referral to see a psychological wellbeing practitioner.

I know I still have a way to go, but thanks to the Mental Health and Money Advice I have improved my confidence and built up some skills to better manage my situation”

Stephen, Wolverhampton