Financial Intermediaries Relationship Manager

JOB TITLE: 131299 FI Relationship Manager

LOCATIONS: St Peter Port, Guernsey

HOURS: Full-Time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week or 40% of your time at our Guernsey office.

About This Opportunity

The Crown Dependencies business is the fastest-growing area within Lloyds Banking Group, making this a great time to join and make a real impact.

We’re looking for a Relationship Manager to join our Financial Intermediaries (FI) team in Guernsey. You’ll work closely with our Relationship Directors to manage and grow a portfolio of commercial relationships with regulated trust and corporate service providers, Wealth Managers, and Private Family Offices. Success in this role depends on your ability to build trusted relationships, understand your clients and anticipate their evolving needs. We take a consultative approach—listening actively, identifying opportunities and delivering tailored solutions that add real value. Your insight and responsiveness will be key to deepening engagement and driving sustainable growth.

This hands-on role is central to our Crown Dependencies strategy and collaboration is at the heart of how we work. You’ll join a close-knit, high-performing team that flourishes through teamwork—sharing knowledge, supporting one another and delivering the best outcomes for our clients. You’ll be part of a culture that values collective success as much as individual contribution, helping to shape the team’s strategy, managing risk and building both your own and the Bank’s profile to help shape the future of our FI business in Guernsey.

Key Accountabilities:

• Lead significant client relationships across the FI market, focusing on Trust & Corporate Service Providers

• Take responsibility for the oversight of a portfolio and growth ambitions

• Support business development, including pitching new services and implementing solutions.

• Support the team through coaching and sharing experience, collaborating with business partners, credit, and risk

• Challenge processes and find new ways of working to help craft a more efficient, client focussed team.

• Collaborate with product partners to deepen client relationships and support the development of new products.

• Communicate with individuals at all levels

About Lloyds Banking Group

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose!

What You’ll Need

• Relationship Management Experience - Extensive experience in relationship management and delivering exceptional client service within a financial institution.

• Market Knowledge – an awareness of the business, economic and market environment – specific to Guernsey

• Risk Management and Control – curiosity in identifying, assessing, and mitigating risks. Also, a proven understanding of the regulatory framework in which the business operates, specifically the application of concessions

• Business Strategy and Model – keenness to drive and deliver Lloyds Banking Group’s key strategic objectives and commitments across the Crown Dependencies

• Networking – Promote the business capabilities and expertise.

• Conscientious & Collaborative – disciplined in your approach to work, confident in handling several opposing priorities. A great teammate who can take the broader view for the benefit of those they work with.

About Working For Us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 28 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready to start growing with purpose? Apply today!