Assistant Manager, Control Execution – Consumer Lending Chief Controls Office

JOB TITLE: Assistant Manager, Control Execution

SALARY: From £43,803

LOCATION(S): Chester, Leeds or Manchester

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in an office site

About this opportunity...

We’re on an exciting journey and there couldn’t be a better time to join us. We’re putting in place a fresh operating model for non-financial risk management across Lloyds Banking Group, empowering our people to take end-to-end accountability for managing the risks they face.

This assistant manager role is within our Library Control Execution Team which is a core part of the Consumer Lending Chief Controls Office. We use our operational knowledge of the Group structure and Consumer Lending business unit to lead the application of the risk taxonomy and improvements in the control environment. You'll be designing, implementing, operating, assessing and improving controls across the whole taxonomy for all of the Lending businesses.

Delivering a range of control operation activities and processes in alignment with the Group’s Enterprise Risk Management Framework (ERMF), as well as managing the timely and accurate production of high-quality documentation, reporting and analysis to support development of the control environment:

• Working with risk and control owner teams to deliver against aligned customer, business and strategic outcomes.
• Producing timely and accurate documents and reports by collecting risk and control data from a variety of sources and inputting data into standardised formats.
• Assisting the development of the first line control management centre of excellence that supports safe growth and enables high quality customer service.
• Delivering outcomes by working with established control design, mapping, monitoring and testing approaches. Reporting findings to senior colleagues.
• Assisting in the management of actions on operational risk events and breaches following Risk & Control Self-Assessment (RCSA). Identifying issues and then suggesting and implementing improvements to the control environment with guidance from senior colleagues.
• Using knowledge and experience of using risk management systems (e.g. Open Pages) and data visualisation tools (e.g. Power BI) to record results and produce insightful management information.
• Organising and preparing complex documents using multiple computer applications (such as Microsoft Office Suite), while also looking for opportunities to innovate and make efficiencies.

About us...

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What you'll need...

We’re looking for someone who can apply Operational knowledge of our Consumer Lending business units sufficiently to be able to support a range of processes relating to application of the Risk Taxonomy, RCSA management and control execution. Ideally with experience in a related field (eg audit or risk & control management) or alternatively having gained capability through experience in a similar function along with:

• Control management - experience of data-led control management and its practical implementation. Good organisational skills to support the preparation of documentation that includes summarising data and information to produce and maintain standardised risk and control process maps. Ability to provide support to the ongoing development of control tooling solutions to enable optimisation and automation of the control environment.
• Data & Analytics - ability to understand and assimilate different sources of data and complex information to support with effective problem solving that leads to relevant conclusions and recommendations. Experience of applying strong analytical skills to support the assessment of the control environment effectiveness using a wide range of information and sources to identify potential impacts on the business.
• Reporting - ability to provide support with control testing and/or assessment activity to enable the production of concise reporting outputs on the efficiency and performance of controls and compliance.
• Values & Behaviours - be an early adopter of change, viewing advancements in technology as opportunities to help us deliver for our customers; inspire others by building rapport and gaining commitment through strong personal identity; embrace diverse viewpoints, demonstrated in the way you do business and collaborate with others. Demonstrate a growth learning attitude and open to new experiences to intentionally grow your individual and team skill set.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.