Our purpose and strategy
Our purpose is Helping Britain Prosper.
Our purpose is Helping Britain Prosper.
We have an important role to play in creating a more sustainable and inclusive future.
Lloyds Banking Group incorporates many household names.
As with all necessary struggles it’s often the actions of brilliant and tenacious individuals that create lasting change.
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This report provides an update on our progress towards the Group's sustainability ambitions.
We put you first, so you can put our customers first.
Our charitable Foundations are celebrating 40 years of tackling social disadvantage and Helping Britain Prosper.
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Disclosures relating to our strategic, financial, operational, environmental and social performance.
Latest and archived results for Lloyds Banking Group and its main subsidiaries.
See all the key dates in the financial year.
Higher, more sustainable returns as we continue to Help Britain Prosper.
Information and key documents for the wide range of securities issued by Lloyds Banking Group and its entities.
Lloyds Banking Group partners with Homewards to unlock brand new lending to support organisations to deliver homes.
How Lloyds Banking Group is delivering against its strategy and achieving growth.
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Build something that changes everything. Join us as we explore new ideas and technologies to reshape the world of finance.
Xinyi is pioneering AI and advanced analytics at the Group alongside her part-time role as a concert pianist.
Lloyds Banking Group is best known for its portfolio of financial services brands.
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Our purpose is Helping Britain Prosper.
We have an important role to play in creating a more sustainable and inclusive future.
Lloyds Banking Group incorporates many household names.
As with all necessary struggles it’s often the actions of brilliant and tenacious individuals that create lasting change.
This report provides an update on our progress towards the Group's sustainability ambitions.
We put you first, so you can put our customers first.
Our charitable Foundations are celebrating 40 years of tackling social disadvantage and Helping Britain Prosper.
Disclosures relating to our strategic, financial, operational, environmental and social performance.
Latest and archived results for Lloyds Banking Group and its main subsidiaries.
See all the key dates in the financial year.
Higher, more sustainable returns as we continue to Help Britain Prosper.
Information and key documents for the wide range of securities issued by Lloyds Banking Group and its entities.
Lloyds Banking Group partners with Homewards to unlock brand new lending to support organisations to deliver homes.
How Lloyds Banking Group is delivering against its strategy and achieving growth.
Build something that changes everything. Join us as we explore new ideas and technologies to reshape the world of finance.
Xinyi is pioneering AI and advanced analytics at the Group alongside her part-time role as a concert pianist.
Lloyds Banking Group is best known for its portfolio of financial services brands.
JOB TITLE: Senior Technical Underwriter – Home Insurance
SALARY: £43,803 - £48,670
LOCATION(S): Leeds / Halifax
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites
About this opportunity
This is your chance to bring your experience to a team of people who genuinely care about making home insurance better. We believe in doing things differently, putting customers first, and backing it all up with solid technical know-how.
Now, we’re on the lookout for a Senior Home Insurance Technical Underwriter to help us take things to the next level.
As Senior Technical Underwriter you’ll be our go-to expert for technical underwriting in home insurance. That means setting the standards, supporting the team with complex cases, and helping us build propositions that make sense for our customers and the business.
You’ll work closely with claims, product, pricing and feature teams — and have a real say in how we do things. It’s a role with plenty of responsibility but also loads of opportunity to make a difference.
What will I be doing?
Leading our claims oversight approach. Deep diving into the claims journey to identify indemnity and journey improvements, whilst also confirming the correct application of policy wording
Supporting Feature Teams to deliver change to our products or customer journeys
Setting, refining and implementing our underwriting approach for home insurance
Handling complex or unusual cases and offering expert advice to resolve customer problems. Also supporting and mentoring other team members with their cases
Ensuring policy wording, customer journeys and other documents are easy to understand and accurately reflects our proposition
Use data and MI to analyse emerging themes and find opportunities for improvement. Gaining consensus from senior partners on your recommendations
Why Lloyds Banking Group
Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here.
What you’ll need
We’ll be looking for someone with solid experience in home insurance, ideally in a senior or technical role. If you have strong technical underwriting background with a different general insurance product or expertise in household claims, we’d also like to hear from you.
Strong leadership skills whether it’s mentoring others in the team, leading technical discussions, or inspiring change, you’re someone others look to for guidance
Confident decision-maker you’re comfortable making calls on complex or unusual cases and can clearly explain your reasoning
Collaborative approach you enjoy working with different teams and know how to bring people together to get things done
Commercial awareness you understand how underwriting decisions impact the bigger picture and can balance risk with opportunity
Excellent communication skills whether it’s writing clear guidelines or presenting to customers, you know how to get your point across
Curious and proactive you’re always looking for ways to improve processes, products, and customer outcomes
DiP CII qualification (or working towards it) would be a big plus for us. But if you’ve got the experience and attitude, we’ll support your learning journey to get qualification you need for the role.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from underrepresented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know
We also offer a wide ranging benefits package, which includes:
A generous pension contribution of up to 15%
An annual performance related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
28 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.
Can't find the role you want right now?
By joining our Talent Community your profile will be visible to our recruitment teams, who are constantly looking to match outstanding talent with our current and future opportunities. Just complete the short form and we’ll be able to keep you up to date.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.