Assistant Manager - CONC Compliance

JOB TITLE: Assistant Manager – CONC Compliance

SALARY: £43,803 - £48,670

LOCATION(S): Bristol, Newport

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least

two days per week, or 40% of our time, at one of our office sites

About this opportunity

We’re on an exciting journey and there couldn’t be a better time to join us. We’ve put in place a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for managing the risks that they face.

This means we’ve changed how we do risk management, providing support aligned to our risk and control owners to deliver great customer outcomes.

We’re looking for an Assistant Manager in Compliance for our CONC Compliance function to support the Group in adhering with all core regulatory requirements in relation to CONC and Consumer Duty. Not only will you bring compliance experience, but we’re looking for someone innovative and transformational who loves proactively working with business executives to develop new opportunities to better meet customers’ needs.

You’ll provides insightful, high-quality analysis and evaluation of the Conduct & Compliance Risk and control environment in alignment with the Group’s Enterprise Risk Management Framework.

Day to day, you will:

• Work with Risk and Control owner teams to provide Compliance support and help deliver against aligned customer, business and strategic outcomes.

• Produces timely and accurate data, documentation and key risk indicators and key performance indicators to support the monitoring of risk policies and appetite. Reports findings and deviations using concise and clear reporting and escalates appropriately to senior colleagues.

• Deliver prescribed outcomes to support the management of effective, ongoing data-led Compliance control objectives to meet the needs or risk and control owners, control specialist teams, Audit and external regulators.

• Work with risk and control owner teams to investigate questions related to Compliance and escalates as required to more senior colleagues.

• Assist colleagues to deliver a risk and control oversight plan to assess compliance to relevant laws, regulations, industry standards and/or established controls.

• Assist in the management of actions on Compliance events and breaches following Risk & Control Self-Assessment.

Why Lloyds Banking Group

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you’ll need:

• Technical Knowledge – A good understanding of CONC would be useful but not essential.

• Industry Knowledge – a good understanding of the financial services regulatory environment within the UK and experience of working in a regulated firm would be useful but not essential.  

• Compliance Frameworks – A good understanding of the latest Compliance frameworks and technology being used across financial and non-financial services. Good knowledge of relevant laws, regulation, industry standards and established best practice in technical discipline.

• Data & Analytics – Ability to understand and assimilate different sources of data and complex information to support with effective problem solving that leads to relevant conclusions and recommendations. Leverage strong analytical skills to assess Conduct & Compliance control environment effectiveness using a wide range of information and sources to identify potential impacts on the business.

• Reporting – Experience in leading the production of timely and accurate reporting to support the monitoring of risk policies and appetite. Able to develop and deliver a risk and control oversight plan to assess compliance to relevant laws, regulations, industry standards and/or established controls, reporting findings and deviations using concise and clear communications, managing escalations appropriately.

• Policy – Experience of developing and owning group-level policy and setting risk-appetite, with expertise in continuous monitoring and reporting on group exposure.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.