Lab Product Owner

Job title: Lab Product Owner

Salary: £104,992 - £123,520

Location: Leeds

Hours: Full time

Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our Leeds office.

About this opportunity:

We're looking for a Senior Product Owner to join our team, where you'll play a crucial role in reimagining our stockbroking services, assisting the Lab Product Owner, Business Platform Lead and the broader team in understanding, designing and delivering world class customer and colleague journeys and wholesale transforming our stockbroking business.

The “Stockbroking Lab” supports Halifax Share Dealing Ltd. which is the retail direct-to-customer execution only investment business of Lloyds Banking Group, providing investment products across the Groups’ well-known brands including Lloyds, Halifax and Bank of Scotland. We deliver on a broad range of initiatives using agile tools and methodologies to iteratively release value for Customers and the Group, aligning to our purpose of Help Britain Prosper; the lab and our colleagues are making a difference individually and collectively, through the work we do to get the right outcomes for the customer.

What you’ll be doing:

• Lead the end-to-end delivery of a new product platform through which we'll deliver new customer and colleague journey.

• Manage a complex backlog of functional change and technical change with a 3rd party.

• Lead on contractual and 3rd party engagement including associated governance.

• Leading product feature development from concept through to live, with a focus on delivering measurable value.

• Collaborate with journey managers and engineers to break down work into deliverable increments, ensuring alignment with customer needs and business goals.

• Prioritise and manage the product backlog, working closely with the Lab Product Owner, Lab Leadership and Business Platform Lead to shape and refine the Lab’s roadmap.

• Lead change governance, ensuring compliance with internal frameworks and regulatory expectations, supported by your delivery team.

• Drive readiness activities including training, communications, testing, and implementation planning for your features and journeys.

• Champion delivery excellence, showcasing progress and outcomes across the Lab and wider Group to demonstrate how we’re delivering on our vision

Why Lloyds Banking Group ?

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the constantly evolving needs of our 26 million customers. We’re growing with purpose. Join us on our journey and can too…

What you’ll need:

• Product Owner experience. Leading and being responsible for a backlog where you’ve made priority decisions and have been able to explain these across a variety of changes.

• You’ll have experience leading multiple delivery teams, across multiple offices; trusting and empowering the team.

• You’ll have experience supervising the benefits through realisation across customer, commercial and technology change and tracking these from business case.

• Demonstrate a strong understanding of the UK investments market, acquired through both operational and project roles to ensure that features delivered meet the industry standard. This will need to be demonstrated and is essential to the role.

• Proven experience and examples of leading in board level sessions and engaging with GEC level leaders as well as with the regulators.

• Experience to plan and run resources and budgets, ensuring the production of outstanding product features that consistently provide value while ensuring that tasks are prioritized and run effectively.

• Shown experience of working closely with collaborators up to director level as well as being able to lead and lead all aspects of a delivery team that is multi location UK and India.

• Understand RAID management and demonstrate examples of running delivery risks and escalation of these at the appropriate time and level.

• Have a level of understanding of technology to aid the team through blockers and ensure the solutions delivered are efficient in the context of the groups wider IT eco system.

• Great communication skills as we bring a range of colleagues on the journey with us to help them understand the decisions we’ve made as we progress.

• Be able to demonstrate owning complex change governance processes such as legal, sourcing and regulator engagement.

It would be great if you also have:

• Familiarity with the stockbroking domain, particularly Halifax Share Dealing Ltd

• A background in delivery of complex technology design and change

• Experience in designing or updating digital customer journeys

• A proven track record of role modelling the five Lloyds Banking Group values

About working for us:

Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

This is a once in a career opportunity to help shape your future as well as ours.

Join us and grow with purpose.