Our purpose and strategy
Our purpose is Helping Britain Prosper.
Our purpose is Helping Britain Prosper.
We have an important role to play in creating a more sustainable and inclusive future.
Lloyds Banking Group incorporates many household names.
As with all necessary struggles it’s often the actions of brilliant and tenacious individuals that create lasting change.
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This report provides an update on our progress towards the Group's sustainability ambitions.
We put you first, so you can put our customers first.
Our charitable Foundations are celebrating 40 years of tackling social disadvantage and Helping Britain Prosper.
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Disclosures relating to our strategic, financial, operational, environmental and social performance.
Latest and archived results for Lloyds Banking Group and its main subsidiaries.
See all the key dates in the financial year.
Higher, more sustainable returns as we continue to Help Britain Prosper.
Information and key documents for the wide range of securities issued by Lloyds Banking Group and its entities.
Lloyds Premier, a new bank account from the UK’s biggest bank, is now available - bringing together the best in financial perks and premium lifestyle services, designed for people with income or assets over £100,000.
Digital twins are revolutionising industries across the globe, including financial services.
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Build something that changes everything. Join us as we explore new ideas and technologies to reshape the world of finance.
Xinyi is pioneering AI and advanced analytics at the Group alongside her part-time role as a concert pianist.
Lloyds Banking Group is best known for its portfolio of financial services brands.
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Our purpose is Helping Britain Prosper.
We have an important role to play in creating a more sustainable and inclusive future.
Lloyds Banking Group incorporates many household names.
As with all necessary struggles it’s often the actions of brilliant and tenacious individuals that create lasting change.
This report provides an update on our progress towards the Group's sustainability ambitions.
We put you first, so you can put our customers first.
Our charitable Foundations are celebrating 40 years of tackling social disadvantage and Helping Britain Prosper.
Disclosures relating to our strategic, financial, operational, environmental and social performance.
Latest and archived results for Lloyds Banking Group and its main subsidiaries.
See all the key dates in the financial year.
Higher, more sustainable returns as we continue to Help Britain Prosper.
Information and key documents for the wide range of securities issued by Lloyds Banking Group and its entities.
Lloyds Premier, a new bank account from the UK’s biggest bank, is now available - bringing together the best in financial perks and premium lifestyle services, designed for people with income or assets over £100,000.
Digital twins are revolutionising industries across the globe, including financial services.
Build something that changes everything. Join us as we explore new ideas and technologies to reshape the world of finance.
Xinyi is pioneering AI and advanced analytics at the Group alongside her part-time role as a concert pianist.
Lloyds Banking Group is best known for its portfolio of financial services brands.
Learn more about flexible working.
JOB TITLE: Senior Supply Manager, BCB
SALARY: £76,000 - £98,000 (dependent on experience)
LOCATIONS: Glasgow / Edinburgh / Birmingham / Leeds
HOURS: Full-Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites
About This Opportunity
As a Senior Supply Manager in you'll play a pivotal role in shaping and delivering the strategic vision for workforce supply across our Business & Commercial Banking (BCB) division.
You’ll lead on resource tracking and forecasting across an organisation of c5,000 colleagues, ensuring alignment with budgetary targets and operational needs. This role includes end-to-end management of permanent, temporary, offshore and Opex resourcing, working closely with internal collaborators and external partners to deliver both accuracy in reporting and a seamless service across the organisation.
This is an exciting opportunity for someone with strong analytical, communication, and partner management skills and who is passionate about continuous improvement and operational excellence.
Key Responsibilities
Budget & Supply Governance:
Maintain accurate supply models (including rolling LVs) by grade to inform quarterly financial processes, including tracking and forecasting of business as usual, investment, OPEX and 3rd party FTE, recruitment, leavers and returners
Produce month end supply FTE reporting including key drivers of variances to Budget/ QXF
Ensure recruitment and supply activity aligns with budgeted trajectories and demand to support delivery of customer service and cost objectives
Identify supply release mechanisms following benefit delivery, optimising colleague redeployment and experience, as well as cost
Design and deliver roll out plan for supply governance across all BCB teams (customer and non customer facing)
Submission of BAU, OPEX and 3rd Party FTE as part of quarterly financial process
Data & MI Reporting:
Produce and interpret detailed management information to track performance, and identify trends or risks
Make proactive and data driven recommendations to address changes in supply trends in order to maintain customer service delivery e.g. recruitment / colleague redeployment in response to higher attrition trends.
Partner Engagement:
Build and maintain strong relationships with operational leaders, Finance, HR, and external suppliers to ensure seamless delivery of supply and recruitment plans.
Continuous Improvement:
Identify and drive process improvements across supply and recruitment activities. Share standard methodologies and contribute to a culture of innovation and efficiency, reducing manual effort.
Team Management/ Collaboration:
Manage a team of c5FTE. Work as part of the wider Planning and Performance Team, contributing to shared goals and supporting the development of others.
Presentation & Communication:
Support the creation of key planning and resource presentations for senior partners.
Personal Development:
Take ownership of your own development plan, seeking opportunities to grow and contribute to the wider success of the team and organisation.
What You'll Need
Strategic Workforce Planning: Proven experience in leading end-to-end resource tracking and forecasting across large-scale operations, including permanent, temporary, offshore, and Opex resourcing.
Financial Acuity: Strong capability in managing supply models and producing detailed FTE reporting aligned to budget, OPEX, and investment targets, with a focus on variance analysis and cost optimisation.
Advanced Data & MI Proficiency: Expertise in generating and interpreting complex management information to identify trends, risks, and drive data-led decision-making.
Partner Management & Influence: Demonstrated ability to build and maintain effective relationships with senior operational leaders, Finance, HR, and external suppliers to align supply strategies with business goals.
Leadership & Governance: Experience in designing and embedding supply governance frameworks, managing a team, and contributing to wider planning and performance objectives.
Continuous Improvement Approach: Track record of driving process improvements across supply and recruitment activities, fostering innovation and reducing manual effort.
About Working For Us
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
Ready to start growing with purpose? Apply today.
Can't find the role you want right now?
By joining our Talent Community your profile will be visible to our recruitment teams, who are constantly looking to match outstanding talent with our current and future opportunities. Just complete the short form and we’ll be able to keep you up to date.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.