As part of our plan to help the UK recover from the Coronavirus pandemic, we remain committed to supporting UK households to rebuild their financial health. We’ll continue provide practical support, and flexibility where possible, to help our improve our customers financial resilience and wellbeing:
- We’ll train 6,500 colleagues to support customers build their financial resilience
- Maintain our commitment to supporting mental health and become accredited as ‘Mental Health Accessible’ for Halifax and Bank of Scotland, in addition to the existing Lloyds Bank accreditation
- Partner with independent debt advice organisations to ensure customers have access to practical support
To learn more about the ways we’re working with customers to increase their financial wellbeing, and to find out about some of the practical support measures available, please visit our relevant consumer sites for Lloyds Bank, Bank of Scotland and Halifax.