As part of our operational climate targets, we are committed to halve our total energy consumption and achieve net zero emissions by 2030, versus a 2018/19 baseline.

Since 2012, we have focused on an energy optimisation programme to reduce electricity and gas usage across our offices and data centres, delivering cumulative savings of 88 GWh in 2022.

With the Connected Branches project, we have worked in partnership with Mitie through their Connected Workspace technology solutions to develop our energy optimisation capabilities for smaller buildings, and rolled out remote energy management solution at scale alongside other energy efficiency and carbon saving measures such as LED lighting and heating, ventilation, and air conditioning (HVAC) retrofit.

Our Connected Branches project will help us in reducing energy consumption by 8.1 GWh per annum when fully rolled out, and support us in the identification of sustainable and efficient carbon heating solutions for our branch network. Additionally, it will minimise reactive maintenance of equipment through remote connection, optimisation and monitoring, enabling agility of response to issues and preservation of colleague and customer wellbeing.

Following a successful pilot in 101 branches in 2021, we have now expanded the roll-out to around 450 branches, investing over £3.9 million in remote connectivity to manage and optimise the buildings.

As part of our journey towards a greener future, we remain committed to invest in our estate to reduce energy consumption and carbon emissions first, following guidance of the UKGBC Net Zero Buildings Framework.

"We’re proud to be supporting Lloyds Banking Group and pioneering the use of technology to create more sustainable buildings through the Connected Branches project. By investing in energy optimisation, remote monitoring and more efficient equipment, we’ve demonstrated that the potential carbon and energy savings are significant."

Phil Bentley, CEO at Mitie

Find out more about sustainability at Lloyds Banking Group


Our operational emissions

Reducing the carbon footprint of our own operations is a key part of our sustainability strategy, and we’re working towards an ambitious set of commitments.

Our operational emissions

Environmental sustainability

Enabling the transition to a low carbon, more sustainable and inclusive future for people and businesses is key to delivering on our purpose.

Environmental sustainability

Environmental sustainability report

This report provides an update on how we're supporting the transition to a low carbon economy.

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