Manager – Commercial Lending Direct

JOB TITLE: Manager – Commercial Lending Direct

SALARY: £59,850 - £66,500

LOCATIONS: Leeds

HOURS: Full-Time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week or 40% of our time at our Wellington Place office in Leeds.

About This Opportunity

This is an exciting opportunity for a highly motivated colleague to lead the Commercial Lending Direct team within Specialist Commercial Banking Sales. You'll be leading a team of 6 colleagues to provide a first-class remote telephony service to customers with Commercial Lending requirements. By putting customers first, keeping banking simple and making a difference together, we aim to help Britain prosper. The Commercial Lending Direct team is part of Specialist Commercial Banking Sales within the Commercial Banking Coverage Business. We're a specialist Lending team supporting Business & Commercial Banking clients with Term Lending, Overdrafts and Corporate Card facilities up to £250k.

The team is well established and recognised across the business as credit specialists, continuing to drive growth and improvement in support to clients.

Key Accountabilities:

• Through effective leadership and promotion of equal opportunities, manage, motivate, develop, coach and appraise team members to deliver stretching business goals.

• Develop the capability and working practices of the Commercial Lending Direct team, supporting them in all aspects of their work, including proposition shaping, workflow management, operational efficiencies and managing all risk and compliance requirements.

• Regularly monitor and evaluate the team’s performance against business objectives, recognising individual/team achievements and taking corrective action where appropriate.

• Role model client-centric behaviour through personal demonstration and challenge non-client-centric behaviour when observed in others.

• Work with existing bank RMs and ADs to maximise in-scope referrals for the Commercial Lending team.

• Adapt to the evolving commercial lending journey, requiring flexibility and resilience in your day-to-day role.

Why Lloyds Banking Group?

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too…

What You'll Need:

• Leadership experience with previous line management experience managing small to medium-sized teams, including coaching, development and performance management.

• Track record of driving exceptional performance through self and others, with strong prioritisation, organisational and time management skills.

• Understanding of Commercial Lending, credit experience and awareness of lending propositions and processes, as well as related opportunities and risks.

• Excellent written and verbal communication skills combined with analytical and numerical skills to interpret data and support the team with credit assessment.

• Proactive approach and growth mindset with the ability to adapt and operate within a dynamic environment.

• Excellent collaborator with a proven ability to cultivate strong working relationships.

And Any Experience Of These Would Be Really Useful:

• Experience in proposition shaping and workflow management.

• Familiarity with risk and compliance requirements in a commercial banking context.

About Working For Us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!