Relationship Manager

JOB TITLE:  Relationship Manager

SALARY: £70,929 - £78,810

LOCATION: London

HOURS: Full-Time

WORKING PATTERN: Our work style is hybrid, with one day a week spent in our London office collaborating with your team and the majority of your time actively engaging out in the field.

About This Opportunity

We have a fantastic opportunity for an experienced Relationship Manager to join our London team, managing a portfolio of SME clients across Manufacturing, Wholesale, and Consumer sectors. In this role, you'll balance new business origination with ongoing relationship management, actively securing meetings, driving engagement, and expanding our client base with impactful financial solutions. Your ability to work across industries, adapt financial concepts to client needs, and foster long-term partnerships will be key to your success.

What you'll be doing:

• Managing an existing portfolio of clients, fostering strong relationships to drive opportunities and long-term growth.

• Identifying key prospects through various sources to drive business growth and expand our client base.

• Leading the structuring of financial solutions and negotiating deals to drive success.

About Us

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What You’ll Need

• Proven experience in portfolio management, building strong client relationships, driving customer value, and establishing trust at every interaction.

• Proven sales experience with the ability to proactively engage new clients, build relationships, and drive business growth.

• Proactive and independent, able to take initiative, work efficiently without close supervision, and deliver results in a fast-paced environment.

• Proficiency in analysing and interpreting financial statements.

• Excellent communication skills to engage and build trust effectively with our clients.

• Effective collaboration skills to work within own team and across departments

And Any Experience of These Would Be Really Useful

• A strong network of professional connections and the ability to leverage these relationships for business development opportunities.

About Working For Us

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We’re committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We’re proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide reasonable adjustments throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you’d like an adjustment to the recruitment process just let us know!

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.