Workplace Savings Proposition Manager

JOB TITLE: Workplace Savings Proposition Manager

SALARY: The salary banding for this role is £59,850 - £66,500

LOCATION: Edinburgh or Gloucester

HOURS: 35 hours, full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

We have an exciting opportunity to join the Workplace Savings Proposition team within Pensions and Retirement. The team holds the end-to-end responsibility for the Workplace Pension proposition including customer and employer experience, proposition development, customer outcomes and risk management.

The team work closely with key partners such as Distribution, Operations and Platforms (Savings, Customer, Employer, Waterfront) to ensure the right action is taken to support existing customers and develop the portfolio and to support new customer growth. The team also hold delegated risk ownership for customer outcomes and legal, regulatory compliance and therefore works very closely with Legal, Risk and Compliance colleagues.

You’ll work with partners to develop proposition features, balancing the customer opportunity against a wider backdrop of deliverables. The role provides wider support for the review and development of regulatory change and customer opportunities (both proposition enhancement and risk management) along with delivery of these opportunities.

Why Lloyds Banking Group

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What will I be doing?

• Analyses key themes using data from a wide range of sources and identifies possible impacts on the business.
• Seeing opportunities for development, then suggests and implements improvements to existing business practices, while developing and delivering projects or a workstream within the organisation's change management programme with guidance from senior colleagues.
• Uncovers emerging issues and/or needs and identifies potential causes, related issues, key team members and barriers.
• Analyses and evaluates the feasibility/relevance of proposals for complex products/services, then develops and amends as necessary with guidance from senior colleagues and/or supervises activities performed by a product development/specialist team.
• Recommends ways to improve support for operations by changing policies, processes, standards and practices.
• Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of colleagues by working within existing development framework; provides specialised training or coaching in area of expertise to others throughout the organisation.

What you’ll need

• Experience in workplace pensions
• An understanding of Scottish Widows systems or similar workplace pension systems and working in product development and support.
• Strong communication and interpersonal skills, including negotiation and customer/partner management
• Experience of being able to work independently and in a team environment, showing leadership skills to the team
• Strong attention to detail
• Excellent presentation abilities and telling a story through data and articulating trends
• Think fast on feet. Able to consider the bigger picture and understand risks, constraints and other considerations

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from underrepresented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.