Visual Designer

JOB TITLE: Visual Designer

LOCATION: London
SALARY: £70,929 - £78,810

HOURS: Full-Time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the London office.

About this opportunity

We’re looking for someone to help bring our digital experiences to life. You’ll do this by creating visually and engaging with customers and stakeholders through storytelling. Someone who can work collaboratively alongside a full design multidisciplinary team, with a willingness to learn from - and actively support other Visual Designers.

We're looking for an experienced Visual Designer to work within our Experience Design team of interactions designers, researchers, content writers and strategists. Working effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope. You’ll help identify and solve real customer problems and ensure that we put human’s needs at the heart of every problem we solve.

As a Visual Designer, it’ll be your role to:

• Apply your creative thinking to solve complex problems and make them seem simple
• Design production assets, infographics, logos and other elements
• Create engaging digital experiences, design interfaces for web and mobile applications
• Make seemingly mundane things interesting and exciting
• Support us scale and hone our digital design system
• Mastering storytelling techniques to help the business communicate effectively
• Bring your designs to life with prototyping software
• Working effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope.
• Engage with design teams and communities of practices to understand objectives and opportunities aligned to good customer outcomes
• Design and layout pages and User Interfaces, skillfully and creatively using components from a central design system to figure out the right balance of content and UI (User Interface) elements on screen.
• Bring your designs and presentations to life with prototyping software (Figma is our main tool, experience is required) as well Adobe Creative suite and Microsoft tools like, Powerpoint, Excel, Acrobat. 

🔧 What you'll need

• Advanced visual design skills across platforms (iOS, Android, web, mobile).

• Strong systems thinking and meticulous attention to detail.

• Excellence in interaction design, visual design, and accessibility.

• Proficiency in tools:  Figma, Adobe CC

• Skilled in prototyping, sketching, and concept development.

• Experience working within and contributing to multi-brand design systems.

• Competent in documenting components and maintaining design consistency.

🧠 Design Thinking & Process

• User-centered design approach to craft industry-leading experiences.

• Advanced in competitor analysis, workshopping, and ideation.

• Proactively design with the customer’s needs in mind.

🤝 Collaboration & Communication

• Collaborative mindset with exceptional communication skills.

• Experience working in multidisciplinary teams (designers, engineers, product owners).

• Ability to engage and align with stakeholders from digital and non-digital backgrounds.

💡 Empathy & Creativity

• Inject empathy and creativity into your work

• Deep understanding of user needs, aspirations, and challenges.

• Ensure customer focus in all aspects of design.

• Passionate about elevating product quality through consistent design.

🌱 Community & Growth

• Active contributor to the design community.

• Share knowledge and continuously improve design methods.

• Support user research activities and apply insights to design.

🧬 Personal Attributes

• Empathetic, daring, inquisitive, and a proactive problem-solver.

• Strong advocate for the customer throughout the design process

About Working For Us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
 

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• A discretionary annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready to start growing with purpose? Apply today and let’s create something extraordinary together!