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Merchant Services Client Development Associate

  • Posted 2 days ago
  • Permanent
  • 136508
  • Leeds, Basildon
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End date

Wednesday 27 August 2025

Salary range

£39,825 - £44,250

We support flexible working

Learn more about flexible working.

Agile Working Options

Job Share; Flexibility in when hours are worked; Hybrid Working

Job description

Job title: Merchant Services Client Development Associate

Location: Leeds or Basildon

Salary: Pay Group 3D

Hours: Full time

Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

Cardnet is Lloyds Banking Group’s card payment acceptance service. We help businesses to take payment by credit or debit card in person, online and when the cardholder is not present. Cardnet is a joint venture between Lloyds Banking Group and Fiserv. Fiserv are one of the world’s largest card processors.

About this opportunity:

We're looking for an Associate Director who would be responsible for new business acquisition, working leads from a variety of sources and completing deals over the telephone. There will be a sales delivery expectation through promoting the growing range of technology led solutions provided by Cardnet directly with business customers.

In this role, no two weeks are the same. You'll use your self-motivation and determination to effectively schedule your own time to meet your varied commitments.

You'll be conducting meetings with prospective clients you have identified from inbound lead fulfilment and proactive prospecting. Your business development skills will allow you to guide these customers from initial discussion, through to agreement and implementation.

Maintaining a dynamic and active pipeline of new business opportunities is a critical requirement. Using your excellent judgement, you'll put the customer at the centre of all activities.

What you’ll be doing:

  • Using your sales know- how to proactively contact a mix of banked and non banked customer leads, to discuss their payments needs and delivering the correct solution to each client.

  • In addition to this, using Business Development skill to create your own leads and opportunities.

  • Cross selling to ensure the client has access to the full suite of merchant services products to meet their needs.

  • Liaising with Credit Risk and AML to board clients- requiring attention to detail and Credit knowledge, including how to read company accounts.

  • Follow a structured sales journey in a compliant manner to ensure fair customer outcomes.

  • A drive for high energy and high levels of activity, spending the majority of your day speaking to clients on the telephone.

What you’ll need:

  • An outstanding client/ business development background

  • Existing merchant acquiring experience, with specialist knowledge of card acquiring, payments and data solutions.

  • Ability to build and maintain partner relationships at all levels

  • An exceptional communicator who can connect with clients on the phone and exceed their servicing expectations.

  • The ability to execute sales with pace and accuracy.

  • An outstanding client development and profit performance record with proven success in negotiating.

  • Ability to execute cross sales opportunities to improve income streams.

It would also be useful if you had:

  • Any up to date knowledge of Industry related technical development.

  • Knowledge of relevant third-party suppliers (e.g. technology) and partners.

​If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!
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At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

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