Business Transaction Banking Manager – BCB Chief Controls Office

JOB TITLE: Business Transaction Banking Manager – BCB Chief Controls Office

LOCATION: Edinburgh / Birmingham / Bristol / Glasgow / Leeds / Manchester

SALARY: £65,000 - £79,000

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

About This Opportunity

Join our E2E Business Transaction Banking (BTB) team within the Business and Commercial Banking Chief Controls Office (BCB CCO) for an exciting opportunity to make a real impact.

BCB supports the financial needs of small and medium-sized businesses, playing a vital role in helping Britain prosper. Through forward-thinking initiatives and strategic investments, we’re expanding our services to better support both new and existing clients—becoming the best bank for business.

We’re seeking a motivated and insightful manager to deliver high-quality analysis and evaluation of our control environment, aligned with the Group’s Enterprise Risk Management Framework (ERMF).

What You'll Be Doing:

• Act as a subject matter expert, driving CCO initiatives within BTB.

• Collaborate with risk and control owners to deliver on aligned customer, business, and strategic outcomes.

• Work with control specialist leadership to support the design, optimisation and process mapping of the E2E control environment and supporting delivery of control by design.

• Partner with the BTB Platform team to support change initiatives and continuous risk management activities.

• Using Data and Analytics to continually improve risk and control reporting

• Coordinate documentation, gather and summarise data and information to produce & maintain standardised risk and control process maps.

• Assist in the management of actions resulting from operational risk events and breaches.

• Proactively identify issues and then suggest and implement improvements to the control environment

Why Lloyds Banking Group

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the constantly evolving needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too!

What You'll Need

• Knowledge and experience of managing non-financial/financial risk.

• Awareness of the BCB Business Transaction Banking Products, propositions, and Platform.

• Strong understanding of Risk Management Frameworks and Product Policy, with the ability to apply risk principles in practice—including identifying, assessing, monitoring, controlling, and mitigating risks.

• A good technical understanding of business processes, finding opportunities for improvement in the control environment, including Control by Design.

• A recent background in a risk and control role or previous experience

• Ability to develop effective relationships and maintain a broad network across the business to stay informed on developments, horizon risks and understand business process risks and issues.

• Experience in data-led control management and its practical implementation

• Confidence in presenting to senior leadership and key partners

• Ability to balance conflicting demands whilst delivering to tight timescales

• Ability to quickly learn and adapt to new challenges

About Working For Us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch.

We’d love to hear from you!