Senior Product Owner

JOB TITLE: Senior Product Owner

SALARY: From £76,194

LOCATION(S): Halifax or Leeds

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in an office site

About this opportunity

As the Senior Product Owner, you'll lead the strategic vision, prioritisation, and delivery of colleague-facing journeys across the Homes Platform. You'll be accountable for ensuring that the journeys our colleagues experience are intuitive, efficient, and aligned with both customer outcomes and business goals.

This role sits at the intersection of product management, service design, and platform delivery. You'll work closely with Customer Journey Managers (CJMs), engineering teams, and stakeholders across Consumer Growth, Risk, Legal, and Architecture to shape and deliver a roadmap that helps meet our customer home owning and purchasing needs, empowers colleagues, and enhances operational performance.

What you'll be doing...

• Define and update the product vision and roadmap for Colleague Journeys, aligning with the Homes Platform strategy and business goals.
• Manage the backlog in Jira Align, ensuring tasks are clear, valuable, and well-organized.
• Act as the main contact between engineering, CJMs, and business stakeholders. Organize meetings to set priorities, address issues, and show progress.
• Work with CJMs to analyze data, find problems, and create improvements. Lead tests to keep optimizing the product.
• Identify and manage risks, ensuring compliance with regulations. Work with Risk, Legal, and Control by Design teams to include governance in delivery.
• Set and track key performance indicators for colleague experience, efficiency, and business impact. Use insights for prioritization and improvements.

About us

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What you'll need...

• Proven experience as a Product Owner or Senior Product Owner.
• Solid understanding of agile delivery, backlog management, and stakeholder alignment.
• Experience working with cross-functional teams including engineering, design, and business SMEs.
• Ability to translate strategic goals into actionable delivery plans.
• Excellent communication and influencing skills, with a track record of driving consensus across diverse stakeholder groups.

These are desirable and will help you thrive...

• Experience in Financial Services or Mortgages – Understanding of lending journeys and regulatory context.
• Technical Fluency – Able to engage confidently with engineering teams (without needing to code).
• Change Management – Experience driving adoption of new technologies or capabilities.
• Innovation Mentality – Curious, experimental, and proactive in exploring emerging new technology trends.
• Cross-Platform Collaboration – Comfortable working across multiple teams and disciplines.

About working for us!

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.