Head of Product Management - PEC Platform

JOB TITLE:  Head of Product Management - PEC Platform.

SALARY: £104,992pa - £146,650pa (dependent on experience and location) plus an extensive benefits package.

LOCATION: Bristol or London.

HOURS:  Full time.

WORKING PATTERN: Hybrid, 40% (or two days) in an office site.

About this opportunity

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you! With the customer at the heart, you'll be leading our product management function in order to drive forward our strategic ambitions. Personalised Experiences and Communications (PEC) platform sits within the Consumer Relationships business unit and plays a substantial role in supporting the Group's ambition to deliver truly personalised, relevant and seamless experiences for our customers across all touchpoints. 

In this role, you’ll: 

• Define and guide platform level product vision and roadmap, ensuring alignment to, and embedding of the group wide personalisation & communications strategy. 

• Work closely with lab product owners as key peer stakeholders who are responsible for product execution. 

• Stay up to date with market changes and competitors’ insights alongside internal analytics, equipping the product owners to effectively develop individual, aligned product strategies & roadmaps. You'll be accountable for the continuous evolution and management of the platform objectives and key results. 

• Act as a trusted advisor to the business units, representing the PEC Platform and promoting the strategy, services, and capabilities being developed within it. Build positive relationships across the Group identifying problems and requirements to influence strategic decisions to drive outcomes supporting customer and business outcomes. 

• Have a strong grasp of financials and strategic focus that will help develop and deliver the right level of continued investment and prioritisation. 

• Consistently review prioritisation of our platform product development roadmaps aligned to platform level goals and objectives. 

• Establish and lead cross divisional sessions & governance aimed at maximising collaboration, delivery, and awareness of progress against the personalisation & platform strategies. Taking control of distribution of impactful communications keeping a variety of audiences updated with key updates on delivery and progress. 

About you: 

• Product development experience – defining a product vision & roadmap with accountability for its delivery in collaboration with the product delivery teams. Robust understanding of the tech landscape and capabilities, the personalisation strategy, and the business imperatives. 

• Experience of adding new value within business and technical environments; applying your knowledge of the business and the marketplace to advance the organisation's objectives. 

• Able to combine a strategic, product mentality with the ability to see opportunities and develop comprehensive delivery plans, driving actions to coordinate and align to strategic goals. 

• Use your expertise to act as the organisational authority on leading projects and/or programmes within desired cost, time, and quality parameters. 

• Extensive track record of building strong senior level relationships and providing constructive support and challenge to directors. 

• Able to think strategically and have a natural curiosity for external and internal factors that could influence our strategy. Strong communication and relationship building skills. Bring energy and aim to ensure your product is successful. 

• Experience in building product management teams from the ground up, driving team maturity and capability evolution. 

• Experience orchestrating the implementation of large scale martech, or comms, transformation initiatives ideally within Financial Services. 

About us 
 

We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. 

About working for us 

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.  We want everyone to feel that they belong and can be their best, regardless of background, identity or culture.  We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.  And it’s why we especially welcome applications from under-represented groups.  We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know. 

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!