Business Management Lead, Client Data & Analytics Platform

JOB TITLE: Business Management Lead, Client Data & Analytics Platform

LOCATIONS: Bristol / Edinburgh

HOURS: Full-Time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

About This Opportunity

The Client Data & Analytics Platform in our Business & Commercial Banking division is at the forefront of redefining how we use data to drive business decisions and innovation.
 

We have a new opportunity for a Business Management Lead to join our team. You’ll work in partnership with platform leaders to lead our Business Management team to provide a comprehensive business support service & play a key role in the platform leadership team.

Key Responsibilities:

• Develops and delivers a plan for Business Support Services across the Platform

• Leads the Platform Business Management team ensuring a robust and fully embedded partnership service across all deliveries

• Supports Platform Leads to ensure an embedded governance and risk framework in line with Group Policy

• Responsible for risk reporting, risk administration, and supporting platform leadership with risk management activities inc. Audit, Risk & Control Self-Assessment and supporting the Divisional Resilience and Security Office

• Maintains relationships with internal customers acting as a trusted business partner

• Supports Business Agility Lead activity around identifying shortcomings, suggesting improvements and implementing approved revisions, to platform ecosystem

• Manages financial position for aligned Platform, including managing technology cost, budgeting, reporting as well as managing the four-year operating plan and providing financial analysis and insight

• Supports Platform Leads with headcount, people data activity, and the implementation and tracking of strategic workforce planning

• Leads, facilitates and attends key platform meetings to review delivery, financial and operational position

• Interlocks with other platforms within the Business Unit.

What You'll Need

Your application will demonstrate strong evidence of:
 

• Financial & Budget Management - Builds and evaluates budget and financial plans/forecasts independently and makes refinements to ensure they adhere to the budgetary requirements. Determines reporting and evaluation framework to ensure accurate financial reporting and analyses financial data when arriving at decisions. Provides insight on how our investment and funding model can be improved and evolved.

• Action Orientated - Takes action and leads by example, communicating with clarity. Possesses a strong sense of immediacy, effectively delegates and experiments with new technologies/practices to bring pace and rigour where possible.

• Stakeholder Management - Develops and improves partner relationships to build consensus and improve delivery of change outcomes. Uses experience to manage conflicting priorities by facilitating discussion and resolution, persuading partners to consider alternative views.

• Leadership & Culture - Applies experience in cultural change initiatives to support various agendas in the Bank (e.g., feedback culture). Understands the main barriers to changing culture and the criticality of leadership consensus.

• Financial Services Experience – Prior experience within financial services is desirable, particularly in environments with cross-functional or matrix team structures where collaboration and alignment are key.

• Agile & Software Delivery Oversight – Background or understanding of Agile methodologies and tooling (e.g., JIRA) is desirable, especially in contexts involving platform delivery

About Working For Us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose.