UX Designer (6 months FTC/Secondment)

JOB TITLE: UX Designer (6 Month FTC/Secondment)

SALARY: The salary banding for this role is £59,850 - £66,500

LOCATION: Edinburgh

HOURS: 35 hours, full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

We’re looking for a UX Designer to help design a new payment management system for our payment specialist colleagues. This role sits within the Business Transaction Banking platform, where we use experience design to make the process of taking, making, and managing payments simple, quick, and friction-free.

You’ll collaborate closely with project teams including Product Owners, Customer Journey Managers, Developers, Specialist Colleagues, and other Designers to shape the tools our colleagues will use to manage payments in the future.

We’re especially interested in designers with experience creating interfaces or tools for non-linear user journeys. If you’ve built colleague-facing or business-facing tools, that’s a bonus. You should be confident presenting to customers and skilled at adapting your designs based on feedback from both collaborators and users.

What will I be doing?

• Skilfully craft the end-to-end colleague experiences, bringing together a cohesive journey step by step, creatively using components from a central design system to figure out the right balance of content and UI (User Interface) elements on screen

• Bring designs to life with a choice of prototyping software, such as Sketch / InVision / Figma / Axure / Adobe XD

• Balance business requirements with user needs – you'll be gathering user research and rationale to align customers on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer

• Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience

• Advocate customer inclusion – what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities

Why Lloyds Banking Group

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you’ll need

• Demonstrable experience within User Experience design/Interaction Design

• Strong experience as an Interaction Designer, UX Designer

• Ability to take ownership of Interaction Design through the project

• Excellent prototyping and layout skills which they can articulate clearly to internal customers and development teams

• Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers

• Ability to interpret quantitative and qualitative research, and how this informs the interaction design process.

• Familiarity working in a complex landscape – ideally, you’ll have experience in financial services

• Strong ability to see designs through to delivery – communicating with developers to ensure designs meet specifications and can be used by a broad range of users of all backgrounds, ages and abilities

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from underrepresented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.