Associate Relationship Manager – Mid Corporate

JOB TITLE: Associate Relationship Manager – Mid Corporate

LOCATION: Newcastle

SALARY: £39,825 to £44,250

HOURS: Full-time
WORKING PATTERN: Minimum two days per week or 40% of working hours in office/hub.

About this opportunity

We have an exciting opportunity for an Associate Relationship Mangers to join our team in Newcastle. Our team supports a portfolio of Mid Corporates clients with an annual turnover of between £25m-£100m and help grow and bring more of the bank's proposition to our customers.

You'll be responsible for supporting clients with all their banking needs including lending, deposits and a wide range of other services.

This role is built on a real passion for putting customers first! If you share our passion and recognise the importance of making a difference together, look no further.

Your roles and responsibilities will include

• Providing excellent service to our clients, putting them at the heart of what you do, making valuable contributions at every interaction and becoming a “trusted advisor”.
• Supporting your Relationship Director and sometimes personally being seen as the “go to” banker in your geographic area of responsibility. Maintaining a high profile with external influencers and the local business community to achieve our aim of being the best bank for clients.
• Providing a range of funding solutions to our clients from working capital to term lending.
• Building relationships with Group Partner companies and our Specialist Client Solution colleagues and through them bring the whole bank to the client delivering products to meet their needs.
• Supporting our clients with their treasury management needs – exploring ways in which they can deposit their cash balances to best align with their business needs.
• Managing the risk and compliance of your client portfolio.

What we need from you

• Results focused – You'll take personal responsibility for delivering results, whilst readily accepting change and utilising a growth mind set to focus on client outcomes
• Growing market share of Clients & Lending - Highly proficient at building and maintaining positive relationships with external professionals and adept at winning good volumes of higher value new client relationships
• Providing outstanding knowledge of clients - Uses specialist credit and sector knowledge along with all available digital tools to deliver excellent client experiences whilst identifying ways to grow income, balance sheet and market share and supporting to manage associated risks
• People – Having a growth mindset and be keen to adopt and use key tools that improve the client experience and demonstrate the value of a Face-to-Face Relationship team brings to a client’s business
• Environmental Awareness - Promotes the bank’s image through strong ethics & integrity across a range of clients, prospects & professionals

About working for us!

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. 

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!