Leading the AI revolution at Lloyds Banking Group
In the rapidly evolving landscape of financial services, my role of Head of AI at Lloyds Banking Group is both challenging, and exhilarating
5 minutes
The latest news, expertise and thought leadership from Lloyds Banking Group.
Money mapped explores how people across the UK use digital tools to manage money and achieve different financial goals, giving a clear view of financial empowerment across the UK’s nations and regions.
4 November 2026 | Lloyds
Digitally executed documentary collection completed - cutting 40-day trade cycle to 1 day
30 October 2026 | Lloyds
26 October 2026 | Lloyds
Lloyds uses agentic AI platform to strengthen customer fraud support
19 October 2026 | Lloyds
In the rapidly evolving landscape of financial services, my role of Head of AI at Lloyds Banking Group is both challenging, and exhilarating
5 minutes
Customers are choosing mobile banking over any other way to bank, with only 8% of customers using a branch regularly.
5 minutes
Jayne Opperman, CEO, Consumer Relationships, examines how we're delivering for customers and what’s next for Lloyds Banking Group.
4 minutes
Our new Ready-Made Pension offers customers more control over their future finances.
3 minutes
Find out what Lloyds Banking Group is doing to prioritise data literacy.
4 minutes
7 April 2026 | Trystan Davies and David Blott
Artificial intelligence is now reshaping every industry, but in financial services it has the potential to transform how we make decisions, manage risk, serve customers, and empower colleagues.
9 April 2026 | Jamie Harbour and Adam Milner
How Lloyds Banking Group is exploring quantum computing with IBM to tackle complex challenges in economic crime prevention and build future‑ready capabilities.
5 May 2026 | Jayne Opperman
Discover how Lloyds Banking Group is leading a UK‑first digital home buying pilot to make buying and selling homes faster, simpler and more transparent.