Our purpose is Helping Britain Prosper.
We will do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.
As part of our strategy, we set out an ambition to become a truly purpose-driven organisation and we are taking steps to embed purpose at the core of our business, decision making, operations and culture.
Our impact in 2022
in total donated to our charitable Foundations.
of funding to first time buyers.
of funding supported for social housing.
of senior manager roles held by women.
victim-survivors supported to rebuild their finances.
Support for Ukraine
As an organisation, supporting communities is central to our purpose – whether this is through our Foundations, where we provide support for refugee projects or by providing access to banking for vulnerable customers.
Enabling the transition to a low carbon, more sustainable and inclusive future for people and businesses is key to delivering on our purpose.
We're committed to reducing the carbon emissions we finance to net zero by 2050 or sooner, and we're aiming to achieve net zero for our own operations by 2030.
Supporting the UK housing market
At Lloyds Banking Group we're working with businesses to ensure the supply of secure and sustainable homes in locations where people really want to live.
In 2021 we lent £16 billion to first time buyers, helping over 80,000 realise the dream of homeownership.
Supporting British businesses
We're supporting British businesses, from entrepreneurs to SMEs.
We have been by the side of our business customers and provided them with the financial support to manage economic challenges, and seize opportunities for growth.
Inclusion and diversity
We value the unique differences that each of our colleagues bring to work every day.
Together, we make Lloyds Banking Group stronger and the best bank for customers. We’re working hard to build an inclusive bank that reflects the diversity of modern Britain.
Charity and community
Working with charities and community groups across the UK is a key part of our purpose of Helping Britain Prosper.
Over 320 years’ banking experience has taught us that when local people, local businesses and communities all prosper, so can we.
See the responsible business download centre for our Group codes, policies and reports back to 2010.
News and insight
The latest updates and opinions from across the Group
How can we fix the UK's cladding crisis?
The UK’s cladding scandal has limited parts of the housing market. We’ve taken positive steps to get the mortgage market on cladded flats moving again.
EVs set for major boost in 2023
Looking ahead to what’s coming up for the electric vehicle market this year, an influx of new drivers will mean the industry will need to do more to educate people on how to choose and use them.
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