Together with Mental Health UK, we are tackling stigma, raising awareness and equipping people with tools to look after their mental health, so they can live their best possible lives.  

Lloyds banking group and mental health UK logos

Since 2017, we have worked closely with our charity partner Mental Health UK to empower people to understand and manage their mental health.

One in four people in the UK has experienced a mental health problem. So it’s a cause we are proud to support, to make a difference to the productivity and prosperity of the UK and most importantly, to its people’s lives and wellbeing.

Colleagues and customers have demonstrated their enormous commitment to the partnership. Each year, they’ve fundraised with great passion and creativity. Our initial aim was to fundraise £4 million, but we have defied all expectations, with the total now exceeding £13 million.

The difference our partnership is making



have found information through the dedicated Mental Health & Money Advice website.



young people supported with their mental health resilence, through Bloom.



of population potentially reached through the 'On the Inside' mental health guide. 



colleagues trained as Mental Health Advocates, raising awareness and drive change at a grassroots level. 

  • There is a growing need for mental health support for young people. 75% of mental illnesses start before a person’s 18th birthday. Research shows the impact of the pandemic is likely to make existing mental health and wellbeing problems among young people worse, where 1 in 6 young people now have a probable mental illness – up from 1 in 9.

    Providing early preventative support can help to avoid deterioration in a young person’s mental health. And thanks to the fundraising efforts of our colleagues and customers, Mental Health UK have been providing this vital support through Bloom, their young people’s programme.

    Bloom equips young people aged 14 to 18 with a suite of resilience-building tools they can draw on through their life, to adapt to times of change and difficulty in a mentally healthy way.

    Since its launch in 2019, Bloom has supported over 96,000 young people with their mental health resilience and trained over 1,000 teachers to confidently support their students’ mental health. Bloom aims to reach half a million young people through the programme and train almost 1,700 teachers by the end of 2024.

  • We premiered our ‘Get The Inside Out’ TV campaign on Channel 4 in 2018. The advertising campaign aimed to encourage people to feel comfortable talking about their mental health. It featured celebrities, colleagues and members of the public talking about misconceptions in mental health. Viewed by millions, the campaign received 92% overall positive reactions from audiences.

    We also helped Mental Health UK produce and distribute a new mental health information guide to help people identify signs and symptoms of mental health conditions and where to seek help if needed. ‘On the Inside’ was published online and printed guides were distributed to 5000 GP surgeries, through which an estimated 5.4 million people were potentially reached – almost 10% of the population!

    Knowing that a third of university students report psychological distress, and a quarter of first-year university students report thoughts about self-harm, 400,000 ‘On the Inside’ guides were delivered to students, included in a Freshers welcome box.

  • We supported Mental Health UK to open 40 new support groups in isolated communities, enabling more than 2500 people to come together in a safe space to share experiences, speak openly about challenges and exchange practical advice.

    We also helped Mental Health UK expand their existing support services to increase their reach. In England and Scotland, Mental Health UK were able to double the capacity of core advice and information services, enabling more people to be supported.

    We funded the expansion of Clic, Mental Health UK’s online peer support community, so it could be accessible throughout the UK, and moderated 24/7 by a team of mental health experts. Clic provides a safe, friendly space for over 6,000 community members to talk about their mental health, give and receive support and access advice and information.

    Furthermore, our colleagues volunteering for Clic have been vital in making sure everyone is welcomed and creating a space where people feel safe to share what’s on their mind.

  • In partnership with Mental Health UK, we have trained over 1,900 colleagues as Mental Health Advocates. These colleagues support us to raise awareness and drive change at a grassroots level. They’re also available to other colleagues requiring additional support. We aim to deliver this training to 2,500 colleagues by the end of 2021.

    In 2019, Lloyds Banking Group appeared in the Fortune Change the World list for its commitment to mental health, most notably for the Mental Health Advocates programme, as well as Mental Health & Money Advice.

    In response to the coronavirus pandemic, we worked together to run workshops for colleagues who are also parents and carers on how to support young people’s mental health and resilience.

Our colleagues and customer fundraising enabled Mental Health UK to set up the first UK-wide service to combine support for mental health and financial problems. Mental Health and Money Advice helps people better understand, manage, and improve their financial and mental health.

Over 1.3 million people have found information, support and advice through the dedicated Mental Health & Money Advice website, with 88% of people saying they found the website content helpful.

Over 3,700 people with complex cases have benefited from specialist telephone support. To date, the service has helped people to be over £12 million better off collectively. On average, each client financially gains over £3,300, with 79% of clients saying their wellbeing had improved.

In 2020, Mental Health & Money Advice became an award-winning service when it was chosen as the ‘Debt Advice Provider of the Year’ at Credit Strategy’s Collections & Customer Service Awards.


Your mental health

If you have a concern about your own mental health, or the mental health of someone you know, there are lots of places you can go for confidential help and support.

Visit the Mental Health UK website for more information.

Find help and support