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Sustainability

As the UK’s largest financial services provider, we have an important role to play in creating a more sustainable and inclusive future for people and businesses, by shaping finance as a force for good.

We support practically every sector of the UK economy, and we serve millions of people and businesses every day. Our lending, investments, products and services are powerful drivers of creating a sustainable and inclusive future for all, as well as enabling the Group to grow profitably with our customers.

By delivering on our sustainability objectives and doing right by our customers, we’re uncovering commercial growth, providing positive outcomes for stakeholders and building a more resilient and profitable business that delivers higher, sustainable returns.

Our Sustainability report provides an update on our progress towards the Group's sustainability ambitions.
 

Download the report

 

Our ESG ambitions, targets and progress

2020 Set Group ambition to work with customers, government and the market reach net zero by 2050 or sooner. Launched target to halve carbon footprint of our investments by 2050 or sooner Over £50m donated to chariable foundations to support communities through the COVID 19 pandemic Launched our Race Action Plan to address specific challenges faced by our Black colleagues and communities 2022 Halted direct financing to new oil and gas developments Launched ambition to achieve net zero operations by 2030 2023 Exited UK coal power Launched call for 1 million more UK homes at social rent Launched ambition to reduce our supply chain emissions by 50% by 2030, on the path to net zero by 2030 or sooner 2024 First major UK bank to invest in Community Development Finance Institutions 2025 Our charitable Foundations celebrate 40 years, with £800m donated in that time
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Helping Britain
Prosper

Guided by our Group strategy, we are concentrating on areas where we can have the biggest impact, delivering our purpose while creating value for all our stakeholders.

Purpose & strategy

Supporting the transition to net zero

Supporting the UK transition to net-zero by advancing initiatives that address climate change and protect nature.

Climate and Nature

Access to quality housing

Help every household in the UK have access to quality and affordable housing, not withstanding income and tenure.

Housing

Diversity and inclusion

Be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities.

Diversity and inclusion

Financial empowerment

Empower customers and businesses to a more prosperous financial future.

Financial wellbeing

Regional development and communities

Acting as a partner leading partner in the regeneration of low-income regions and communities.

Regional development

ESG policies and downloads

Download our Group codes and policies, reports, presentations and strategy documents back to 2010. 

ESG policies and downloads Opens in same tab

More sustainability content

Purpose and strategy

Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and business, shaping finance as a force for good.

Purpose and strategy

Our people

We are committed to creating a diverse and inclusive workplace where differences are embraced and everyone can reach their potential.

Our people

Annual report

Our annual report provides disclosures relating to our strategic, financial, operational, environmental and social performance.

Annual report